Aroma Coffee And Tea

I'd used Denise Aroma Coffee and Tea Shop several times before (good coffee and pots of tea) when I went in on a very hot day recently. I asked for a latte and a glass of tap water.

I was told the tap water was an extra 50p a glass! I was utterly amazed - particularly having asked in countless places before without being charged.

Needless to say, I won't be going in again. It's a shame that an otherwise good coffee shop can be spoilt by such poor customer relations.

I just thought it was mean, and mean-spirited - but I've since discovered that, as licensed premises, it was illegal to charge for tap water.

I'd used Aroma Coffee & Tea Shop several times (good coffee & tea) before going in on a very hot day a few weeks ago.

I asked for a latte and a glass of tap water (because of the mid-day heat). I was told the tap water would be an extra 50p! I was utterly amazed, particularly having made similar requests in countless places before - and happily been served - without being asked for any payment. The proprietor said she'd introduced the charge because of requests for water from non-paying customers, and because she had to pay water charges.

Needless to say, I left - and won't be returning. It just seemed so mean, and mean-spirited.

I've since discovered that it has, for some time, been illegal to charge for tap water in licensed premises, which the Aroma is.