Yellla P

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| map-marker Milan, Milan

Unable to order Abarth on Motability

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Arnold Clark - Unable to order Abarth on Motability
Arnold Clark - Unable to order Abarth on Motability - Image 2
Arnold Clark - Unable to order Abarth on Motability - Image 3

I am a Motability customer. Abarths are listed on the Motability car search and on Arnold Clark Motability websites

https://www.arnoldclark.com/new-cars/motability/abarth

I filled in the Abarth Motability form.

I was contacted by Abarth who advised they would pass my details to nearest Abarth dealership. Who stated that No Abarths are available to Motability customers.

I have contacted Arnold Clark and they have not responded.

I wouldn't like any other Motability customers to be left in a rock bottom mood, like I have.

Thanks

Yellla

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User's recommendation: Don't go near these people, the customers service skills are no existant, the ignore emails and are not interested in Motability customers. Have no understanding of the concept of "Know your customer" how to deal with "Vulnerable customers " don't appear to understand how to reply to electronic mail!

Lamont Fdb

Cant get them to respond,to my request,

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i plased an order of one karcher window vac, on 8 june 24,order recieved without a battery charger ,i sent them a message on 17 june 24 ,but i recieved no ,response,number 07-11***-*****,hope you can help ,yours ,R Arnold.

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Preferred solution: i would like to recieve a charger for the karcher window vac to complete the order .

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