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Horrible people, con artists liars go anywhere but this place. They lie to your face and take your money to bring in and Purchase a new vehicle, then refuse to give it back even after GM higherups have to get involved. From Lew the salesman to the owners their all just some old fashioned Scam artists that want nothing but your money without ever delivering a product Or service. I gave them a chance to do the right thing, but they preferred for me to "do what I gotta do", well as promised I'm letting anyone know to avoid this place like the pandemic. I'm an return buyer from this business, yet they still tried to rob me, and even lied to the higher ups at GM after they had to open not one but two investigations into this dealership as well! Even after acknowledging that this dealership lied to two different GM representatives, even GM didn't help me one bit, instead they ruled in favor of the dealership, WTF?! Thankfully my bank opened a Fraud investigation and found Arnold Chevrolet guilty of credit card fraud and Thankfully i was able to maintain the funds as they lost in their lame attempt to take my money. Next time you scam artists try and screw a new or returning customer dont forget you will get what you deserve in the end. This horrible experience ended up costing me Stress beyond belief for FOUR months and also cost me money because I had to go to a Reputable honorable dealer nearby and settle for a vehicle they had on the lot to be able to still receive the year end rebates. Inexcusable behavior and no words can describe what a Horrible experience this was, Shame on you all Arnold Chevrolet!
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Preferred solution: Apology

User's recommendation: Don't support these scam artists

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