Michele S Tlq

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Verified Reviewer
| map-marker Denver, Colorado

Horrible experience, bait and switch

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Armstrong Steel Buildings - Horrible experience, bait and switch

DO NOT BUY from Armstrong Steel

I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to lock in a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 rebate agreed upon in the original contract.

There are so many reviews online about others with similar experiences.

A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit

alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE And a Facebook page Armstrong Steel Buildings Victim group has 154 members.

My experience with Armstrong Steel is not unique. DO NOT BUY FROM ARMSTRONG STEEL

View full review

User's recommendation: Do not buy from Armstrong Steel

Stephen H Guj

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Verified Reviewer
| map-marker Englewood, Colorado

Will take your money!

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Ordered a 1600 sq ft building from Armstrong in Aug of 21 and paid 9k deposit and was told building should be delivered early 22. After several calls I was always told that we were still a couple months out from production.

Finally Nov 22 I got my blueprints, basic CAD plans. Had to reapply for permits as the original ones had expired because it had been over a year. Upon submission of my plans permits were denied because there are no footing details. Also the building was going to be attached to the end of my home, they asked for the details on my home, which I submitted, their blueprints did not include any details as too how it was to attach to the existing structure or if there were even materials to do the same.

This has been the worst experience I have ever had with any company, will not refund my deposit, I am now 70 and no way I could erect this EVEN if I wanted to!

My advice to anyone considering this company DONT!!! I dont understand how the BBB can give this company a favorable rating!

View full review
Loss:
$9000
Pros:
  • Quick to take your money
Cons:
  • Poorest customer service ever

Preferred solution: Full refund

User's recommendation: RUN!

1 comment
Nobuo Pek

The BBB is a joke. They give businesses like Armstrong an A+ rating as long as they respond to your complaints on their website.

Most of their responses are blaming the customer and BBB still keeps their high rating.

This is why they direct people to the BBB, cause they know it will deceive you into doing business with them. It’s the only way they get business is essentially tricking people.

Mark B Exe

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Verified Reviewer
| map-marker Denver, Colorado

Never delivered and price went up over 100%

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Nothing but excuses delays and price increases. Never received a building and they kept my $7200 deposit.

View full review

User's recommendation: Avoid this company at all cost.

Jon E Ozz

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Verified Reviewer

Armstrong Steel Breach of Contract

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Armstrong Steel has many thousands of my dollars as a deposit and will not refund me. They will not deliver a building unless I pay over 100k more than the original contract rate.

They have my money and I will likely not ever get it back unless I join the class action lawsuit that is filed. Google around, and also look for the Armstrong Steel Facebook Victims groups.

View full review
Loss:
$25000
Cons:
  • Take your money
  • Act like an ally until they get your deposit

Preferred solution: Full refund

User's recommendation: Avoid!

michael r Mie

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Verified Reviewer

THIS COMPANY IS A SCAM . TOOK MY MONEY AND NEVER DELIVERED

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Original review Nov 30, 2021

If I could rate this company as A ZERO I would . The reviews on their webpage are fake .

Please , go offsite and read the reviews from real customers . The reviews on their website rating them a 5 star with no issues is "B.S." mI have been contacted by no less than 10 other customers who paid their deposit and never received their "wet plans" and the story is all the same . "an employee on your project went out on leave or that person no longer here and we had to reassign another project manager , OH by the way the price of steel has increased and you must now pay extra""" I am suing this company . They took $8400 as down payment and never sent me plans.

I spent over $4k on site prep and my project manager never returned my calls. I have spent over 12,400k since March of 2021. I have no shop . I have no plans except the ones to file suit .

PLEASE read the offsite reviews . My name is MICHAEL RIESE . I am an attorney in Crescent City CA. I WANTED A SHOP NOT A LAWSUIT !

Do not trust this company . They are running a scam to pressure you into paying now "Prices of steel are going up and we have a special if you commit now " My shop was to be delivered by 06/07 . My sight was prepared .

It is now 11/29 and I have no plans and no shop . AVOID this company!!!

View full review
Loss:
$12
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: AVOID THIS COMPANY !!!!

24 comments
Assunta Zpv

If you are in the state of Michigan and have dealt with this company and their scams please contact us!!!!! We may be able to help you pursue them. trouthouse2021@***.com

Guest

I am in the same situation, have you found out anything about a lawsuit?

Adda Taz

Did you sue them or receive your deposit back? I am in the SAME situation with this company.

Mark B Exe
reply icon Replying to comment of Adda Taz

Send me a email mbevel2004@***_ _ _ _.com There is a class action law suit against them going on now. More people need to get involved. How many people does this have to happen to before they get shut down!

Guest

OMG, this company is a pack of thieves. They know when they sign you up and pressure you to purchase that they have no intention of delivering you a shop . Read the reviews before you buy

Guest

avoid this company

Guest

We are experiencing exactly the same thievery from Armstrong Steel - they delayed delivery of building by approximately 1 year and are now holding our tens of thousands of dollars deposit hostage with a 100%+ increase in price. We need a resolution. Is there action being taken against them and if so, who do we contact?

Mark B Exe
reply icon Replying to comment of Guest-2178351

This happens to someone new every day! They need to be stopped. Their is a class action law suit being filed we all need to be a part of it!

Reneta Jfq
reply icon Replying to comment of Guest-2178351

There is a class action lawsuit that has started against them. They will be taking on more victims after the first filing . If you want to be apart of the law suit, contact : Scott Waddell from Prarie Village, KS 816-914-****

Reneta Jfq

Any update on this and how we can join the lawsuit ?

View more comments (23)
Wendy A Crp

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Verified Reviewer
| map-marker Englewood, Colorado

Scam/fraudulent

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They take your money with no product. Keep your deposit and try to charge you double.

Scam switch and bait company. Horrible

View full review
Loss:
$8
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Run

Mark B Exe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still have not received my building

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Updated by user Aug 23, 2022

I am joining a class action law suite against armstrong steel!

Updated by user Apr 22, 2022

No contact from Armstrong. I have filed a complaint with the better business bureau, and contacted a lawyer.

Original review Mar 23, 2022
I signed the contract for the building on February 24,2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022.

Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.

I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud?

Here is a link to the BBB and some of the complaints on there. Some of which are very similar to mine.
Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!
I think we need to get Tom Martino involved in this one!
View full review
Loss:
$7280
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!!

10 comments
Zanna Utp

do you have the details of the class action lawsuit? I need to join it too

Mark B Exe
reply icon Replying to comment of Zanna Utp

Yes I do, email me at mbevel2004@***h--.com

Mark B Exe
reply icon Replying to comment of Zanna Utp

Email me here mbevel2004@***.com

Beckett Rek

I do believe I am also a victim of ASB Please include me in a class action lawsuit against them.

Guest

I was ripped off too. We all need a class action suit.

I’ve found lots of people in the same situation. My contact is crazycora@***d

Mark B Exe
reply icon Replying to comment of Guest-2189864

Can't make out your email?

Mark B Exe
reply icon Replying to comment of Guest-2189864

Here is mine, mbevel2004@_ _ H O***

Cailey Vxa

Do you have contact info? I think I might be in the same situation

Mark B Exe
reply icon Replying to comment of Cailey Vxa

Mbevel2004@***.com 719499****

Reneta Jfq
reply icon Replying to comment of Cailey Vxa

There is a class action lawsuit that has started against them. They will be taking on more victims after the first filing . If you want to be apart of the law suit, contact : Scott Waddell from Prarie Village, KS 816-914-****

View more comments (9)
Anonymous
map-marker Dallas, Texas

High pressure with no product

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You get high pressure sells to lock in your rate only if you put down a 25 percent deposit. Promised I would have building on site with in 16 weeks.

Been waiting over a year now and was just told my price is double and they dont lock in rates. BS. If you dont agree to 100 percent mark up they keep your deposit. Stay clear Im one of many.

Fraud and lies. Total scam

View full review

User's recommendation: Find another company

Troy V Cyr

This company is a rip off

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I signed a contract in March of 2021, because they said you would lock in your steel price before they increase, gave then $5,000 deposit to lock in the price. LIE 1, next I add some window and door openings need $9,000 more for changes and added weight to delivery, LIE 2.

10/13/21 Call said they want to charge an additional $17,000 to get the building, LIE 3. My original cost was $24,000 went to $41,000, NOW the want $57,000 total

SCAM SCAM, SCAM,SCAM................................................................................................................

View full review
Loss:
$14
Cons:
  • Learn from my mistake

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY, RIP OFF

Sam F Jeq
map-marker Milliken, Colorado

Horrible pick a different company

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They are so hard to deal with we need to get a lawyer involved they will not return calls and when they do they are rude and yell at you.

View full review
Loss:
$9000

Preferred solution: Full refund

Janet C Rio
map-marker Englewood, Colorado

Armstrong Steel Buildings Scam Business

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I contracted Armstrong Steel Buildings to fabricate a steel building.

This company uses unethical heavy pressure tactics. They did not honor original pricing.

Oversold for unnecessary products and then when confronted the vice president became combative and laughed during our conversation. They refused to issue refunds even when presented with receipts showing the overcharges. After constantly asking for a contractor referral list throughout the process, which they promised to provide. At the end of the project they provided only one contractor who turned out to have a warrant out for his arrest, who then ended up extorting my deposit and skipped town.

They found no problem out right lying about products and did not honor their word. When I called I was given the run around. When I attempted to contact the owner, Ethan Chumley, he refused to return my calls and emails. They do not know the meaning of best business practices.

Ethan Chumley, writes a letter on line that is not truthful, presenting himself as customer friendly and accessible. There is no attempt by this company to resolve their mistakes or to put the customer first.

I have since learned of others who have been ripped off by this company as well. Because of so many legal problems created by their contractor referral our build was delayed three years.

View full review
Loss:
$30000
Cons:
  • Experience was awful
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Mark B Exe

I signed the contract for the building on February 24,2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022.

Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.

I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud? Here is a link to the BBB and some of the complaints on there.

Some of which are very similar to mine. Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!

I think we should call Tom Martino! User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!!

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Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

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