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Armstrong Steel Buildings

Armstrong Steel Buildings Reviews

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What is your customer experience with Armstrong Steel Buildings?

Armstrong Steel Buildings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Armstrong Steel Buildings has a 1.0 star rating from 10 reviews; consumers are mostly dissatisfied and urge others to avoid the company.

Positive Feedback

Several reviewers note prompt sales activity and quick payment processing when taking deposits, but few otherwise positive remarks exist in Armstrong Steel Buildings reviews.

Negative Feedback / Risk Areas

  • Numerous customers report non-delivery after paying a deposit and demand a refund.
  • Multiple accounts describe large unexpected pricing increases and bait-and-switch tactics.
  • Many cite poor customer service and unresolved Armstrong Steel Buildings customer complaints.

Key Takeaways for Future Customers

  • Consider verifying contract terms and billing safeguards before paying a deposit.
  • Document communications and insist on written commitments about pricing and delivery timelines.
  • Be cautious and research third-party reviews and dispute options if issues arise.
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Michele S Tlq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible experience, bait and switch

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AI Highlights
  • - The reviewer alleges unfair and deceptive practices by Armstrong Steel.
  • - Mentions a $6,524.00 deposit to lock in a price and a $5,219.10 rebate denied.
Contains 1 confidential file for company representatives
Updated by user Feb 19, 2024

Unresolved. Armstrong Steel refuses to refund my deposit.

They did not meet the terms of the purchase order agreement and are stating I did not sign papers (that I never received ) by their due date. DO NOT BUY FROM ARMSTRONG STEEL.They have legal action against them for similar issues: https://***/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000

Original review Jan 20, 2024

DO NOT BUY from Armstrong Steel

I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to lock in a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 rebate agreed upon in the original contract.

There are so many reviews online about others with similar experiences.

A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit

alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE And a Facebook page Armstrong Steel Buildings Victim group has 154 members.

My experience with Armstrong Steel is not unique. DO NOT BUY FROM ARMSTRONG STEEL

User's recommendation: Do not buy from Armstrong Steel

View full review
Stephen H Guj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Englewood, Colorado

Will take your money!

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AI Highlights
  • - 9k deposit for a 1600 sq ft Armstrong building; delivery promised 2022.
  • - Blueprints lacked footing details; permits denied; no attachment plan.

Ordered a 1600 sq ft building from Armstrong in Aug of 21 and paid 9k deposit and was told building should be delivered early 22. After several calls I was always told that we were still a couple months out from production.

Finally Nov 22 I got my blueprints, basic CAD plans. Had to reapply for permits as the original ones had expired because it had been over a year. Upon submission of my plans permits were denied because there are no footing details. Also the building was going to be attached to the end of my home, they asked for the details on my home, which I submitted, their blueprints did not include any details as too how it was to attach to the existing structure or if there were even materials to do the same.

This has been the worst experience I have ever had with any company, will not refund my deposit, I am now 70 and no way I could erect this EVEN if I wanted to!

My advice to anyone considering this company DONT!!! I dont understand how the BBB can give this company a favorable rating!

Loss:
$9000
Pros:
  • Quick to take your money
Cons:
  • Poorest customer service ever

Preferred solution: Full refund

User's recommendation: RUN!

View full review
1 comment
Nobuo Pek

The BBB is a joke. They give businesses like Armstrong an A+ rating as long as they respond to your complaints on their website.

Most of their responses are blaming the customer and BBB still keeps their high rating.

This is why they direct people to the BBB, cause they know it will deceive you into doing business with them. It’s the only way they get business is essentially tricking people.

Mark B Exe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Never delivered and price went up over 100%

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Nothing but excuses delays and price increases. Never received a building and they kept my $7200 deposit.

User's recommendation: Avoid this company at all cost.

View full review
Jon E Ozz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Armstrong Steel Breach of Contract

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AI Highlights
  • - The deposit is not refunded by Armstrong Steel.
  • - They demand over 100k more to deliver the building, and recovery may rely on a class action.

Armstrong Steel has many thousands of my dollars as a deposit and will not refund me. They will not deliver a building unless I pay over 100k more than the original contract rate.

They have my money and I will likely not ever get it back unless I join the class action lawsuit that is filed. Google around, and also look for the Armstrong Steel Facebook Victims groups.

Loss:
$25000
Cons:
  • Act like an ally until they get your deposit
  • Take your money

Preferred solution: Full refund

User's recommendation: Avoid!

View full review
michael r Mie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THIS COMPANY IS A SCAM . TOOK MY MONEY AND NEVER DELIVERED

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AI Highlights
  • - Webpage reviews are claimed fake; read offsite reviews.
  • - Paid $8,400 down; no plans or shop; project manager unresponsive.
Original review updated Nov 30, 2021

If I could rate this company as A ZERO I would . The reviews on their webpage are fake .

Please , go offsite and read the reviews from real customers . The reviews on their website rating them a 5 star with no issues is "B.S." mI have been contacted by no less than 10 other customers who paid their deposit and never received their "wet plans" and the story is all the same . "an employee on your project went out on leave or that person no longer here and we had to reassign another project manager , OH by the way the price of steel has increased and you must now pay extra""" I am suing this company . They took $8400 as down payment and never sent me plans.

I spent over $4k on site prep and my project manager never returned my calls. I have spent over 12,400k since March of 2021. I have no shop . I have no plans except the ones to file suit .

PLEASE read the offsite reviews . My name is MICHAEL RIESE . I am an attorney in Crescent City CA. I WANTED A SHOP NOT A LAWSUIT !

Do not trust this company . They are running a scam to pressure you into paying now "Prices of steel are going up and we have a special if you commit now " My shop was to be delivered by 06/07 . My sight was prepared .

It is now 11/29 and I have no plans and no shop . AVOID this company!!!

Loss:
$12
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: AVOID THIS COMPANY !!!!

View full review
24 comments
Assunta Zpv

If you are in the state of Michigan and have dealt with this company and their scams please contact us!!!!! We may be able to help you pursue them. trouthouse2021@***.com

Guest

I am in the same situation, have you found out anything about a lawsuit?

Adda Taz

Did you sue them or receive your deposit back? I am in the SAME situation with this company.

Mark B Exe
reply icon Replying to comment of Adda Taz

Send me a email mbevel2004@***_ _ _ _.com There is a class action law suit against them going on now. More people need to get involved. How many people does this have to happen to before they get shut down!

Guest

OMG, this company is a pack of thieves. They know when they sign you up and pressure you to purchase that they have no intention of delivering you a shop . Read the reviews before you buy

Guest

avoid this company

Guest

We are experiencing exactly the same thievery from Armstrong Steel - they delayed delivery of building by approximately 1 year and are now holding our tens of thousands of dollars deposit hostage with a 100%+ increase in price. We need a resolution. Is there action being taken against them and if so, who do we contact?

Mark B Exe
reply icon Replying to comment of Guest-2178351

This happens to someone new every day! They need to be stopped. Their is a class action law suit being filed we all need to be a part of it!

Reneta Jfq
reply icon Replying to comment of Guest-2178351

There is a class action lawsuit that has started against them. They will be taking on more victims after the first filing . If you want to be apart of the law suit, contact : Scott Waddell from Prarie Village, KS 816-914-****

Reneta Jfq

Any update on this and how we can join the lawsuit ?

Philip Wui

We are having the same issue with Armstrong Steel…total scam…same lies

Guest

Avoid Armstrong Steel . They are now being sued by no less then 26 customers ; all of which trusted this company to preform after paying them $thousands of dollars . Stay tuned , class action suit is coming

Guest
reply icon Replying to comment of Guest-2128808

Today I found myself in the same boat and am wondering if there has been any successful litigation against this company. My price increased by 150% and am now left with *** in the ground and no way to pay for the steel package.

Reneta Jfq
reply icon Replying to comment of Guest-2134512

Have you heard any updates? We are in the same situation .

Cylus Wpo
reply icon Replying to comment of Guest-2128808

Can you provide any information on this class action suit? We are in the same scenario and out thousands of dollars. Would be interested in ANY information you could provide me on this.

Cailey Vxa
reply icon Replying to comment of Guest-2128808

what's your contact information?

Guest

I see you are an attorney. Same situation but have deposited over $56,000.

How did your lawsuit go? Interested in representing me?

Guest
reply icon Replying to comment of Guest-2128649

Greetings : Given the number of victims , over 33, now involved we have decided to file a class action suit against Armstrong . I am forwarding the email address of Susan White .

She is helping each victim to get in to contact with the class action attorney . I will consent to be the class representative and forego my own suit for the greater good of all of these victims.

swhitehill64@***.com Susan can share with you the list of all the current victims. Michael

Cailey Vxa
reply icon Replying to comment of Guest-2134543

email address got removed. please let me know what it is.

Reneta Jfq
reply icon Replying to comment of Cailey Vxa

This is the email I saw. I just sent a request to join the lawsuit. swhitehill64@***.com Susan White

View more comments (23)
Wendy A Crp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam/fraudulent

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They take your money with no product. Keep your deposit and try to charge you double.

Scam switch and bait company. Horrible

Loss:
$8
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Run

View full review
Mark B Exe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still have not received my building

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AI Highlights
  • - Contract signed Feb 24, 2021; blueprints Jan 11, 2022.
  • - Jan 24, 2022 verification shows a $31,520.21 increase over the original price; Feb 1 it dropped to $21,013.47.
Updated by user Aug 23, 2022

I am joining a class action law suite against armstrong steel!

Updated by user Apr 22, 2022

No contact from Armstrong. I have filed a complaint with the better business bureau, and contacted a lawyer.

Original review updated Mar 23, 2022
I signed the contract for the building on February 24,2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022.

Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.

I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud?

Here is a link to the BBB and some of the complaints on there. Some of which are very similar to mine.
Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!
I think we need to get Tom Martino involved in this one!
Loss:
$7280
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!!

View full review
10 comments
Zanna Utp

do you have the details of the class action lawsuit? I need to join it too

Mark B Exe
reply icon Replying to comment of Zanna Utp

Yes I do, email me at mbevel2004@***h--.com

Mark B Exe
reply icon Replying to comment of Zanna Utp

Email me here mbevel2004@***.com

Beckett Rek

I do believe I am also a victim of ASB Please include me in a class action lawsuit against them.

Guest

I was ripped off too. We all need a class action suit.

I’ve found lots of people in the same situation. My contact is crazycora@***d

Mark B Exe
reply icon Replying to comment of Guest-2189864

Can't make out your email?

Mark B Exe
reply icon Replying to comment of Guest-2189864

Here is mine, mbevel2004@_ _ H O***

Cailey Vxa

Do you have contact info? I think I might be in the same situation

Mark B Exe
reply icon Replying to comment of Cailey Vxa

Mbevel2004@***.com 719499****

Reneta Jfq
reply icon Replying to comment of Cailey Vxa

There is a class action lawsuit that has started against them. They will be taking on more victims after the first filing . If you want to be apart of the law suit, contact : Scott Waddell from Prarie Village, KS 816-914-****

View more comments (9)
Anonymous
map-marker Dallas, Texas

High pressure with no product

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AI Highlights
  • - High-pressure sales to lock in a rate with 25% deposit.
  • - Promised 16 weeks; now over a year late.
  • - Price doubled; deposit kept if you don't accept 100% markup.

You get high pressure sells to lock in your rate only if you put down a 25 percent deposit. Promised I would have building on site with in 16 weeks.

Been waiting over a year now and was just told my price is double and they dont lock in rates. BS. If you dont agree to 100 percent mark up they keep your deposit. Stay clear Im one of many.

Fraud and lies. Total scam

User's recommendation: Find another company

View full review
Troy V Cyr

This company is a rip off

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AI Highlights
  • - Signed March 2021 to lock steel price with a $5,000 deposit.
  • - Costs rose from $24k to $57k; added $17k and $9k charges; scam.

I signed a contract in March of 2021, because they said you would lock in your steel price before they increase, gave then $5,000 deposit to lock in the price. LIE 1, next I add some window and door openings need $9,000 more for changes and added weight to delivery, LIE 2.

10/13/21 Call said they want to charge an additional $17,000 to get the building, LIE 3. My original cost was $24,000 went to $41,000, NOW the want $57,000 total

SCAM SCAM, SCAM,SCAM................................................................................................................

Loss:
$14
Cons:
  • Learn from my mistake

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY, RIP OFF

View full review
Sam F Jeq

Horrible pick a different company

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They are so hard to deal with we need to get a lawyer involved they will not return calls and when they do they are rude and yell at you.

Loss:
$9000

Preferred solution: Full refund

View full review
Janet C Rio
map-marker Englewood, Colorado

Armstrong Steel Buildings Scam Business

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AI Highlights
  • - Heavy pressure tactics and original pricing not honored.
  • - Promised contractor referrals; one contractor had a warrant, extorted the deposit, and left town.

I contracted Armstrong Steel Buildings to fabricate a steel building.

This company uses unethical heavy pressure tactics. They did not honor original pricing.

Oversold for unnecessary products and then when confronted the vice president became combative and laughed during our conversation. They refused to issue refunds even when presented with receipts showing the overcharges. After constantly asking for a contractor referral list throughout the process, which they promised to provide. At the end of the project they provided only one contractor who turned out to have a warrant out for his arrest, who then ended up extorting my deposit and skipped town.

They found no problem out right lying about products and did not honor their word. When I called I was given the run around. When I attempted to contact the owner, Ethan Chumley, he refused to return my calls and emails. They do not know the meaning of best business practices.

Ethan Chumley, writes a letter on line that is not truthful, presenting himself as customer friendly and accessible. There is no attempt by this company to resolve their mistakes or to put the customer first.

I have since learned of others who have been ripped off by this company as well. Because of so many legal problems created by their contractor referral our build was delayed three years.

Loss:
$30000
Cons:
  • Experience was awful
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

View full review
1 comment
Mark B Exe

I signed the contract for the building on February 24,2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022.

Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.

I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud? Here is a link to the BBB and some of the complaints on there.

Some of which are very similar to mine. Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!

I think we should call Tom Martino! User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!!

Anonymous
map-marker Columbus, Indiana

Armstrong Steel joins Verified Safe

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AI Highlights
  • - Reps reportedly work on commission and push for a sale.
  • - Deposit demanded was $1,300; could be $200.
  • - Total price cited around $38,500; add-ons.

Folks,

Let me tell you the truth about armstrong steel. Most every one of the reps you talk to works for a commission. In that sense go into this deal just like you would if buying a car from the dealership. They will tell you non specific answers to quell questions only to continue a sale. "hurry up you only have until Friday before prices change" , "your building price is the price I quoted you can add extras later" Your deposit needs to be this ($1300) amount when it really needs to be a quarter of that ($200) will do. Lets get to specifics

32'x40' building going up in Carthage NC, no doors no windows just the farming.

-$14,500

End cost of building color matched to code with trimmed openings (specifically not stated as an extra charge)

-$19,221.00

Delivery cost were 891.00 + 250.00 fuel surcharge (not stated on original signing)

When asked about the average erection of a building this size I was told $3500 by CARL

(carl has no authority in giving prices but I didn't know that at the time)

Total price of the erection will be $8,500 in addition to site leveling and concrete another 8k

-Important in order to meet code these buildings cannot be put on pillions of blue stone to save money.

All said and done this was the biggest mistake we have ever invested in. Period

Total cast for this project will be $38,500.

Lesson Learned = Be careful what you get into these people are salesman taking advantage of the hard working American. Total projects costs are never advertised because most customers would not commit. In addition what ever your building costs you off the line figure on doubling it by the time it is erected on your site.

DOUBLE YOUR BUILDING PRICE FOR FINAL COSTS

************************************************************************************************

Quick summary from my last review,

I am currently deployed the building is still not erected on site because Armstrong did not send Eve trim, attaching strips and screws to complete the building. So currently you can drive past my house for the last 25 days and see a work site, steel building and no roof. Great job once again Armstrong. This company has been contacted by my wife a dozen times and our contractor 15x. They continue to push us off saying the parts are being shipped and will be delivered. On the delivery date nothing is in the mail. Our next course of action is to get with base legal with the Air Force and start legal action against these clowns. DO NOT BUY FROM THIS COMPANY!!

Now I see Armstrong Steel decided to join Ripoff Reports Verified safe program in an attempt to hide their bad business dealings.

Reason of review:
Pricing issue
View full review
2 comments
Mark B Exe

I signed the contract for the building on February 24,2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022.

Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.

I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud? Here is a link to the BBB and some of the complaints on there.

Some of which are very similar to mine. Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!

User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!! I think we should call Tom Martino!

michael r Mie

very true , this company is a total ripoff. Do not purchase from them unless you want to waste your time and money and buy a lawsuit .

they will not deliver , Period . Delay after delay after delay they will demand more money due to an increase in the price of steel. I have waited nearly 10 months after payment and still nothing .

I will be filing suit. Michael Riese

View more comments (1)

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