Armstrong Steel Buildings Reviews
Armstrong Steel Buildings Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Armstrong Steel Buildings has a 1.0 star rating from 10 reviews; consumers are mostly dissatisfied and urge others to avoid the company.
Positive Feedback
Several reviewers note prompt sales activity and quick payment processing when taking deposits, but few otherwise positive remarks exist in Armstrong Steel Buildings reviews.
Negative Feedback / Risk Areas
- Numerous customers report non-delivery after paying a deposit and demand a refund.
- Multiple accounts describe large unexpected pricing increases and bait-and-switch tactics.
- Many cite poor customer service and unresolved Armstrong Steel Buildings customer complaints.
Key Takeaways for Future Customers
- Consider verifying contract terms and billing safeguards before paying a deposit.
- Document communications and insist on written commitments about pricing and delivery timelines.
- Be cautious and research third-party reviews and dispute options if issues arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Armstrong Steel Buildings has a 1.0 star rating from 10 reviews; consumers are mostly dissatisfied and urge others to avoid the company.
Positive Feedback
Several reviewers note prompt sales activity and quick payment processing when taking deposits, but few otherwise positive remarks exist in Armstrong Steel Buildings reviews.
Negative Feedback / Risk Areas
- Numerous customers report non-delivery after paying a deposit and demand a refund.
- Multiple accounts describe large unexpected pricing increases and bait-and-switch tactics.
- Many cite poor customer service and unresolved Armstrong Steel Buildings customer complaints.
Key Takeaways for Future Customers
- Consider verifying contract terms and billing safeguards before paying a deposit.
- Document communications and insist on written commitments about pricing and delivery timelines.
- Be cautious and research third-party reviews and dispute options if issues arise.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible experience, bait and switch
- - The reviewer alleges unfair and deceptive practices by Armstrong Steel.
- - Mentions a $6,524.00 deposit to lock in a price and a $5,219.10 rebate denied.
Unresolved. Armstrong Steel refuses to refund my deposit.
They did not meet the terms of the purchase order agreement and are stating I did not sign papers (that I never received ) by their due date. DO NOT BUY FROM ARMSTRONG STEEL.They have legal action against them for similar issues: https://***/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000
DO NOT BUY from Armstrong Steel
I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to lock in a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 rebate agreed upon in the original contract.
There are so many reviews online about others with similar experiences.
A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit
alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE And a Facebook page Armstrong Steel Buildings Victim group has 154 members.
My experience with Armstrong Steel is not unique. DO NOT BUY FROM ARMSTRONG STEEL
User's recommendation: Do not buy from Armstrong Steel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Will take your money!
- - 9k deposit for a 1600 sq ft Armstrong building; delivery promised 2022.
- - Blueprints lacked footing details; permits denied; no attachment plan.
Ordered a 1600 sq ft building from Armstrong in Aug of 21 and paid 9k deposit and was told building should be delivered early 22. After several calls I was always told that we were still a couple months out from production.
Finally Nov 22 I got my blueprints, basic CAD plans. Had to reapply for permits as the original ones had expired because it had been over a year. Upon submission of my plans permits were denied because there are no footing details. Also the building was going to be attached to the end of my home, they asked for the details on my home, which I submitted, their blueprints did not include any details as too how it was to attach to the existing structure or if there were even materials to do the same.
This has been the worst experience I have ever had with any company, will not refund my deposit, I am now 70 and no way I could erect this EVEN if I wanted to!
My advice to anyone considering this company DONT!!! I dont understand how the BBB can give this company a favorable rating!
- Quick to take your money
- Poorest customer service ever
Preferred solution: Full refund
User's recommendation: RUN!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Never delivered and price went up over 100%
Nothing but excuses delays and price increases. Never received a building and they kept my $7200 deposit.
User's recommendation: Avoid this company at all cost.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArmstrong Steel Breach of Contract
- - The deposit is not refunded by Armstrong Steel.
- - They demand over 100k more to deliver the building, and recovery may rely on a class action.
Armstrong Steel has many thousands of my dollars as a deposit and will not refund me. They will not deliver a building unless I pay over 100k more than the original contract rate.
They have my money and I will likely not ever get it back unless I join the class action lawsuit that is filed. Google around, and also look for the Armstrong Steel Facebook Victims groups.
- Act like an ally until they get your deposit
- Take your money
Preferred solution: Full refund
User's recommendation: Avoid!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHIS COMPANY IS A SCAM . TOOK MY MONEY AND NEVER DELIVERED
- - Webpage reviews are claimed fake; read offsite reviews.
- - Paid $8,400 down; no plans or shop; project manager unresponsive.
If I could rate this company as A ZERO I would . The reviews on their webpage are fake .
Please , go offsite and read the reviews from real customers . The reviews on their website rating them a 5 star with no issues is "B.S." mI have been contacted by no less than 10 other customers who paid their deposit and never received their "wet plans" and the story is all the same . "an employee on your project went out on leave or that person no longer here and we had to reassign another project manager , OH by the way the price of steel has increased and you must now pay extra""" I am suing this company . They took $8400 as down payment and never sent me plans.
I spent over $4k on site prep and my project manager never returned my calls. I have spent over 12,400k since March of 2021. I have no shop . I have no plans except the ones to file suit .
PLEASE read the offsite reviews . My name is MICHAEL RIESE . I am an attorney in Crescent City CA. I WANTED A SHOP NOT A LAWSUIT !
Do not trust this company . They are running a scam to pressure you into paying now "Prices of steel are going up and we have a special if you commit now " My shop was to be delivered by 06/07 . My sight was prepared .
It is now 11/29 and I have no plans and no shop . AVOID this company!!!
- Thieves
Preferred solution: Full refund
User's recommendation: AVOID THIS COMPANY !!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam/fraudulent
They take your money with no product. Keep your deposit and try to charge you double.
Scam switch and bait company. Horrible
- Thieves
Preferred solution: Full refund
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill have not received my building
- - Contract signed Feb 24, 2021; blueprints Jan 11, 2022.
- - Jan 24, 2022 verification shows a $31,520.21 increase over the original price; Feb 1 it dropped to $21,013.47.
I am joining a class action law suite against armstrong steel!
No contact from Armstrong. I have filed a complaint with the better business bureau, and contacted a lawyer.
Then on Jan 24th,2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st,2022 she sent me another email said she was able to get the increase down to 21,013.47.
I told her I was not going to pay that either. She said if I cancel the order I will loose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.
Also does it cost $7,280.00 for a email of my cookie cutter blue prints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud?
Here is a link to the BBB and some of the complaints on there. Some of which are very similar to mine.
Armstrong Steel Corp | Complaints | Better Business Bureau Profile (bbb.org) Please do your research before signing a contract with this company!!!!!!!!!!
I think we need to get Tom Martino involved in this one!
- Thieves
Preferred solution: Full refund
User's recommendation: Do not buy from Armstrong Steel!!!!!!!!!!!!!!!!!!!
High pressure with no product
- - High-pressure sales to lock in a rate with 25% deposit.
- - Promised 16 weeks; now over a year late.
- - Price doubled; deposit kept if you don't accept 100% markup.
You get high pressure sells to lock in your rate only if you put down a 25 percent deposit. Promised I would have building on site with in 16 weeks.
Been waiting over a year now and was just told my price is double and they dont lock in rates. BS. If you dont agree to 100 percent mark up they keep your deposit. Stay clear Im one of many.
Fraud and lies. Total scam
User's recommendation: Find another company
This company is a rip off
- - Signed March 2021 to lock steel price with a $5,000 deposit.
- - Costs rose from $24k to $57k; added $17k and $9k charges; scam.
I signed a contract in March of 2021, because they said you would lock in your steel price before they increase, gave then $5,000 deposit to lock in the price. LIE 1, next I add some window and door openings need $9,000 more for changes and added weight to delivery, LIE 2.
10/13/21 Call said they want to charge an additional $17,000 to get the building, LIE 3. My original cost was $24,000 went to $41,000, NOW the want $57,000 total
SCAM SCAM, SCAM,SCAM................................................................................................................
- Learn from my mistake
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM THIS COMPANY, RIP OFF
Horrible pick a different company
They are so hard to deal with we need to get a lawyer involved they will not return calls and when they do they are rude and yell at you.
Preferred solution: Full refund
Armstrong Steel Buildings Scam Business
- - Heavy pressure tactics and original pricing not honored.
- - Promised contractor referrals; one contractor had a warrant, extorted the deposit, and left town.
I contracted Armstrong Steel Buildings to fabricate a steel building.
This company uses unethical heavy pressure tactics. They did not honor original pricing.
Oversold for unnecessary products and then when confronted the vice president became combative and laughed during our conversation. They refused to issue refunds even when presented with receipts showing the overcharges. After constantly asking for a contractor referral list throughout the process, which they promised to provide. At the end of the project they provided only one contractor who turned out to have a warrant out for his arrest, who then ended up extorting my deposit and skipped town.
They found no problem out right lying about products and did not honor their word. When I called I was given the run around. When I attempted to contact the owner, Ethan Chumley, he refused to return my calls and emails. They do not know the meaning of best business practices.
Ethan Chumley, writes a letter on line that is not truthful, presenting himself as customer friendly and accessible. There is no attempt by this company to resolve their mistakes or to put the customer first.
I have since learned of others who have been ripped off by this company as well. Because of so many legal problems created by their contractor referral our build was delayed three years.
- Experience was awful
Preferred solution: Let the company propose a solution
Armstrong Steel joins Verified Safe
- - Reps reportedly work on commission and push for a sale.
- - Deposit demanded was $1,300; could be $200.
- - Total price cited around $38,500; add-ons.
Folks,
Let me tell you the truth about armstrong steel. Most every one of the reps you talk to works for a commission. In that sense go into this deal just like you would if buying a car from the dealership. They will tell you non specific answers to quell questions only to continue a sale. "hurry up you only have until Friday before prices change" , "your building price is the price I quoted you can add extras later" Your deposit needs to be this ($1300) amount when it really needs to be a quarter of that ($200) will do. Lets get to specifics
32'x40' building going up in Carthage NC, no doors no windows just the farming.
-$14,500
End cost of building color matched to code with trimmed openings (specifically not stated as an extra charge)
-$19,221.00
Delivery cost were 891.00 + 250.00 fuel surcharge (not stated on original signing)
When asked about the average erection of a building this size I was told $3500 by CARL
(carl has no authority in giving prices but I didn't know that at the time)
Total price of the erection will be $8,500 in addition to site leveling and concrete another 8k
-Important in order to meet code these buildings cannot be put on pillions of blue stone to save money.
All said and done this was the biggest mistake we have ever invested in. Period
Total cast for this project will be $38,500.
Lesson Learned = Be careful what you get into these people are salesman taking advantage of the hard working American. Total projects costs are never advertised because most customers would not commit. In addition what ever your building costs you off the line figure on doubling it by the time it is erected on your site.
DOUBLE YOUR BUILDING PRICE FOR FINAL COSTS
************************************************************************************************
Quick summary from my last review,
I am currently deployed the building is still not erected on site because Armstrong did not send Eve trim, attaching strips and screws to complete the building. So currently you can drive past my house for the last 25 days and see a work site, steel building and no roof. Great job once again Armstrong. This company has been contacted by my wife a dozen times and our contractor 15x. They continue to push us off saying the parts are being shipped and will be delivered. On the delivery date nothing is in the mail. Our next course of action is to get with base legal with the Air Force and start legal action against these clowns. DO NOT BUY FROM THIS COMPANY!!
Now I see Armstrong Steel decided to join Ripoff Reports Verified safe program in an attempt to hide their bad business dealings.
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The BBB is a joke. They give businesses like Armstrong an A+ rating as long as they respond to your complaints on their website.
Most of their responses are blaming the customer and BBB still keeps their high rating.
This is why they direct people to the BBB, cause they know it will deceive you into doing business with them. It’s the only way they get business is essentially tricking people.