Anonymous
map-marker Edinboro, Pennsylvania

Change password

I was given a password from an agent so that I cud change my password and it never worked the web site kept calling it the wrong password so all that happened is I got pissed off and gave up so again I tried to access my account and the same freaking thing happened so now Im writing this oh did I say the web site also told my my security questions answers were wrong too
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User's recommendation: Don’t bother trying to change ur password

Cadon Fje
map-marker Doylestown, Pennsylvania

Need help with wireless WiFi

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I ended up needing new equipment, Armstrong came with in the hour and set up the new equipment. Everybody was so nice to me from the technical support to service man. It was my fault something spilled on my router and modem.
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User's recommendation: Go with Armstrong

Anonymous
map-marker Valencia, Pennsylvania

This is a *** poor company ,that only helps their own.

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The prices are so high and they pad their pockets no allowance for the elderly on fixed income. They have no compassion for anyone but themselves.
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User's recommendation: Find other cable service

1 comment
Guest

Totally agree and in the city I live in Armstrong blocks everybody from getting another cable company which is crap. I would love to have another cable company I. Ashland, Ohio there would be a lot more happy people

Anonymous
map-marker Canfield, Ohio

Internet/e-mail - terrible service; zero SPAM/PHISHING filters. Customer must create filters but are not reliable.

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Customer Service attempts suggestions but different responses depending on the day, person. Technical Manager terrible, zero assistance - always 'customer issue/responsible'. NEVER USE
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Monie Kww
map-marker Pittsburgh, Pennsylvania

Zoominternet went out

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My zoom Internet went out this morning. It said that it cannot restore my Internet until I call the company. I went on mywire.com and changed my password and it all came back on google, but not on where I have my Armstrong bookmark. my question is how do I get this thing bookmarked from google to mywire.com Thanks Donald Check 814-282-****
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Anonymous
map-marker Edinboro, Pennsylvania

Wiring

Wiring still laying on lawn. Almost time to mow. Do I mow over it, around it or have it buried and send Armstrong the bill?
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1 comment
Guest

This is bull ****

Anonymous
map-marker Columbus, Ohio

You asked

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No complaint. Tech tried to fix my problem remotely but could not. He scheduled someone to come out.
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Amy H Aim

My internet is not working

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Phone is busy when I call cant reach no one this is all and if they could maybe have a solution online it would be better if I could do it from my phone cause I have online on my phone
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Pros:
  • Good price for internet

Preferred solution: Let the company propose a solution

Sonia O Kqq
map-marker Youngstown, Ohio

why cant you stop playing the same stupid commericals all the time

I am really sick of the stupid old navy *** dancing like *** and the same damn commercials over and over again..From now on I am watching recordings repeating *** over and over again will not make people buy the stupid *** just hate it more
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1 comment
Guest

I agree and I am so tired of hearing how they help the community. The prices for cable is ridiculous.

I have been trying to cancel my cable for two days. When they do answer the phone u get the same story they have to call u back in one day when they didn’t call I called them now they will call me back in two days.

Something is fishy about this. I am not about to pay for another month!!!!

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