Poor service

It felt like my matter was not important enough . I got the junior lawyer who didn't follow up with my emails. The manager was not much better. I don't recommend this law firm at all.
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ID
#3033284 Review #3033284 is a subjective opinion of poster.
Location
Mosman, New South Wales
Loss
$1000
Preferred solution
Full refund
New Reviewer

Very dissatisfied customer

They appointted 4 legal lawyer's to repesend me with my settlement with in 12 mths and information was not past on to another lawyer s properly ,as a pensionoer I my payments were payed from my credit card,very unprofessional. and completely stuffed it up and no communication since they did and now have gone to an another lawyer ,worded service in my whole life,I am71 ,so I have used a few in my time ,I now have gone to another lawyer, never use these people, they have not replied to my emails or phone calls. Clapping
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1 comment
#1820102

I agree with this review and definitely have had the same bad experience

ID
#1589933 Review #1589933 is a subjective opinion of poster.
Location
Sydney, New South Wales
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Let the company propose a solution

In the same boat as you with Armstrong Legal - ripped off ! worse then the 'x' wife !

A simple matter according to Armstrong Legal cost me $72,000 . They applied for funds from monies held in trust by the court to run my matter to hearing , this was $35,000 , the Judge agreed and the money was paid to their trust account . they then applied it to their account , did not use the money for hearing then suggested I apply for another $35,000 . So in 2016 - since 2012 i still have no hearing , no settlement and as a RAN Naval veteran who was medically retired with PTSD, anxiety and high stress , awaiting two new hips I could not warn you all enough , the fact that I survive on pensions meant nothing to them . I felt I was the enemy and found all communication hard to follow .
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ID
#977042 Review #977042 is a subjective opinion of poster.
Service
Armstrong Legal Legal Service
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Price reduction

My personal experience as a client of Armstrong Legal (Sydney)..... $270,000 later

Armstrong Legal acted as my attorney in a divorce proceeding that dragged on for more than two years. It never even went to trial. It was settled by the two barristers over a few phone calls. I was always pushing to settle the case early to limit the burgeoning legal fees, but was continually encouraged by Armstrong Legal to continue and continually advised by Armstrong Legal that it was too early to settle. I was continually advised that my wife was crazy and didn't have a case. In the final act, their barrister contradicted all the advice I had been given, and more or less indicated that I should just give my ex what she wanted, or very close to it. Had I been given the correct advice earlier it could have saved me hundreds of thousands of dollars. Adding insult to injury, I am now being threatened with legal action for an aditional $3000 that Peter Magee says I owe his company, after he took the best part of $50,000 he was holding in trust for me, prior to sending an account.... The funds in trust were held there against possible tax charges and fines against the joint super fund, and not against my legal account. There were other funds ($20,000) held in trust for this purpose. Peter Magee had no authority to take these funds and I made a complaint to NSW Legal Services, but no action against him was ever taken (to the best of my knowledge) Adding further insult to injury, he also holds the title to my property which he says he will keep until I pay him a further $3000. I am unable to negotiate further with Peter Magee as he is now blocking all my emails to the company Armstrong Legal. I doubt that I will ever get money (or title deed) returned, but maybe this experience can serve to warn others.
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3 comments
#1379980

I had the worst experience ever. Started with Daniel Rod who basically did not even know what he was doing.

The firm was not corresponding for months together. Then the case was taken over by a social worker who had recently become a lawyer. Absolutely rude and judgemental .

Billed me for over 20k for the year I was with them . Did not even get the document right.

Stay away from this firm

#1218342

Maybe you should complain to the Legal Services Commissioner. Just a thought.

#1820103
@PissedConsumer1218342

Wish i had read these reviews BEFORE contacting them

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ID
#656465 Review #656465 is a subjective opinion of poster.
Location
Hanoi, Ha Noi
Reason of review
Problems with payment

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