This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They cancelled my policy after 26 years of paying

I have had my term life insurance policy since 1996 and always paid on time. My payments were setup to automatically debit my account quarterly. I just noticed that my September payment was not debited so I called. I spoke to a representative that said I was sent a...
View full review
1 comment
#2299231

did you find a resolution?

ID
#4238382 Review #4238382 is a subjective opinion of poster.
Location
Mountain View, California
Cons
  • Scammers
Preferred solution
My policy reinstated

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

ACCOUNT HOLDER SINCE 1985 - NO CUSTOMER SERVICE

AFBA has no customer service! I have had life insurance with them since 1985. I tried emailing and calling with a question and never received a response and no one ever answered the phone, I waited 15 minutes! Go elsewhere for your insurance needs. Service members deserve better treatment and service!!!GO

User's recommendation: GO ELSEWHERE.

View full review
ID
#4220184 Review #4220184 is a subjective opinion of poster.
Cons
  • Worthless company stay away
Preferred solution
Apology

They will NOT communitat with me. A customer of over 50 years. They have my 40 year old telephone number and will not let me enter a curent one.. They will not let me into the website as they say I