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They cancelled my policy after 26 years of paying

1.0
I have had my term life insurance policy since 1996 and always paid on time. My payments were setup to automatically debit my account quarterly. I just noticed that my September payment was not debited so I called. I spoke to a representative that said I was sent a...
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#2299231

did you find a resolution?

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ID
#4238382 Review #4238382 is a subjective opinion of poster.
Location
Mountain View, California
Cons
  • Scammers
Preferred solution
My policy reinstated

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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ACCOUNT HOLDER SINCE 1985 - NO CUSTOMER SERVICE

1.0
AFBA has no customer service! I have had life insurance with them since 1985. I tried emailing and calling with a question and never received a response and no one ever answered the phone, I waited 15 minutes! Go elsewhere for your insurance needs. Service members deserve better treatment and service!!!GO

User's recommendation: GO ELSEWHERE.

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#4220184 Review #4220184 is a subjective opinion of poster.
Cons
  • Worthless company stay away
Preferred solution
Apology

They will NOT communitat with me. A customer of over 50 years. They have my 40 year old telephone number and will not let me enter a curent one.. They will not let me into the website as they say I

2.2