Arlanza Family Health Center Reviews
Arlanza Family Health Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arlanza Family Health Center has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite long waits, cancellations, and a high price level.
Positive Feedback
Reviewers noted competent dental staff and some effective dental services despite issues with the medical side and front desk.
Negative Feedback / Risk Areas
- Frequent scheduling problems, long delays, and last-minute cancellations.
- Poor customer service interactions and reports of repeated unsolicited phone calls.
- Perception of high prices and inconsistent medical staff competence.
Key Takeaways for Future Customers
- Check recent Arlanza Family Health Center reviews and prepare for potential wait times.
- Confirm appointments and ask about scheduling policies to avoid delays.
- Expect variable customer service; consider alternatives if billing or service reliability matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arlanza Family Health Center has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews cite long waits, cancellations, and a high price level.
Positive Feedback
Reviewers noted competent dental staff and some effective dental services despite issues with the medical side and front desk.
Negative Feedback / Risk Areas
- Frequent scheduling problems, long delays, and last-minute cancellations.
- Poor customer service interactions and reports of repeated unsolicited phone calls.
- Perception of high prices and inconsistent medical staff competence.
Key Takeaways for Future Customers
- Check recent Arlanza Family Health Center reviews and prepare for potential wait times.
- Confirm appointments and ask about scheduling policies to avoid delays.
- Expect variable customer service; consider alternatives if billing or service reliability matters.
Terrible staff and over booked.
- - Took 6 weeks 1 day to book my son's appointment; it was canceled the day before.
- - No solution beyond 5 weeks; the wait is 2 months 3 weeks and is called child neglect.
As of recently this place has been terrible. It took me 6 weeks and 1 day to get my son an appointment here and then the day prior Evelyn the receptionist called me to cancel the appointment due to the dentist having and emergency.
Evelyn offered no solutions other than scheduling my son to see the dentist in another 5 weeks.
Wow thanks Evelyn and Arlanza dental for making my son wait 2 months and 3 weeks to see a dentist. That’s child neglect if you ask me
Riverside, California
Telephone solliciting
- - Frequent calls from Arlanza Family Center at all hours with no answer.
- - Caller says the calls disturb rest and sleep.
Every day, several times a day at all hours, I am getting phone calls from Arlanza Family Center. When I answer the phone I get no response.
What kind of legitimate outfit would resort to that kind of harassment? The phone number in my caller ID is 951-324-****.
If these annoying calls are not coming from Arlanza Family Center, then I would like to see some kind of response here that they are making those calls.
I am retired, need my rest and need my sleep. Hussling to the phone every time these people call is not my idea of having a good time.
Preferred solution: Let the company propose a solution
Arlanza family health center in riverside,ca
- - Had an appointment with Healthy Families and waited about an hour.
- - Front desk pad files; reviewer left; dentist recommended but nurses criticized.
i had an appointment in this clinic with healthy families. i've waiting one hour.
i didn't understand that because their was hardly people around. so i got up and walked around and i'ved notice in the back room their were backed up. so half and hour pass by totaling one hour and 30 min.
the girls in the front looked good but they looked like they were padding files or acting like their working aka acting *** so i ended up cussing them out and never went back there again. i recommed the dentist they have their because they know what their doing not the medical part.too many interm nurses who dont know what their doing.
I have gone here for three years and not ONCE have I had a pleasant experience. I am a student with no insurance and this is the closest place to my home that takes the medical access card.
However, The nurses are rude, the medical (never been to the dental) clinic is very unorganized and the Doctors care little about their patients. Wont give test results over the phone, sometimes forget to call someone in, and the waiting can exceed 2 hours.
I've finally had enough and will NEVER go there again. I would rather drive somewhere else that takes my access card than deal with them.
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You always have the option to find another dentist. It's not as if there is a shortage of them. If the child really needs dental work, then your delaying it could be considered by some people child neglect.