Stephen W Yuh

Cargo net not included with cargo basket

Got cargo 64 cargo basket as Fathers Day gift. Just realized the cargo net was not included in the box
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Loss:
$100
Pros:
  • Will be good review if they send me the cargo net net

Preferred solution: Deliver product or service ordered

Leina Dhm
map-marker Sedalia, Missouri

Info on 48" rack on jucy van need cargo bag recommendations

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I spoke with a very pleasant young lady. She said they don't manufacture the racks. They're manufactured overseas and they don't offer forty eight bag for their cargo rack forforty eight inch widerack that they sell She was pleasant But no help
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Robert F Fmq

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Verified Reviewer

Replacement part

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Broken part. Replacement part not available on line. Customer Service unwilling to help with out original item number, or receipt.
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Pros:
  • Great price
Cons:
  • Poor customer service

Preferred solution: A replacement part

User's recommendation: Don't lose your receipt

Gregory S Srf
map-marker Blanchard, Oklahoma

No repair parts

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I bought a vacuum pump and gauge kit online just over a year ago. I called their customer service this morning and the person I talked to told me they discontinued that pump a long time ago.. Then said they quit making it maybe a year ago.. And they had no spare parts.. He couldn't get me off the phone fast enough. All I was looking for was the plastic exhaust valve located on top of the pump. He would not give me any names of where to find the parts.Look somewhere elseLll
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Preferred solution: To find the part I am looking for.

mark s Jmm

Arksen pressure washer hose o ring DO NOT BUY FROM THIS COMPANY

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I purchased an arksen electric pressure washer a few years ago. after the second use an o ring blew out on the hose so it wont hold pressure. I tried to reach out to their customer service. They could not give me the size or provide a replacement o ring. Blew my mind that they can't tell me the size of o ring for their own product. The washer is useless now so DO NOT BUY FROM THEM
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Loss:
$189

Preferred solution: TELL ME WHAT *** O RING TO BUY TO MAKE THIS HOSE WORK AGAIN. None of the generic o ring kits fit this garbage hose. (i've tried 3 different set with 15 sizes each)

User's recommendation: STAY AWAY FROM THIS COMPANY

Jerriethomas T

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Verified Reviewer

Key #057

We have an arisen tool box Model # 002-AU-20427 Key # 057. & we need another One. How do we get one? Thank you for your help Larry & Jerrie
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Preferred solution: Need key

Rick M Lhg

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Verified Reviewer

Need a new 2-way heavy-duty rotatory pump only for 35 gallon gas caddy

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I need a new 2-way heavy-duty rotatory pump only for my 35 gallon gas caddy. Can you give me information on ordering one and price. Thank you, Rick Martin (269) 208-****
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Preferred solution: Let the company propose a solution

James Z Vkz

Lock on tool box

This is the worst lock I have ever seen . 200.00 for this box and the lock is messed up you cant even get the key in . Had to force and bent the metal. Only owned this one week. Thank you Jim Zimmerman @ zimmermanj75@***.com
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Cons:
  • Bad lock

Preferred solution: Let the company propose a solution

Anonymous
map-marker Amery, Wisconsin

Feedback

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got a response from a company that makes ships! not jackhammers so the issue went to the wrong company
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User's recommendation: find a different forum

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