Arizona Department Of Economic Security
Arizona Department Of Economic Security Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arizona Department Of Economic Security has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Most over the phone workers are easy to deal with and get things done.
Cons: Clients become a yo yo going back a forth, Des becomes a circus act with kids crying pissed parents, No service or communication no one the public can access.Recent recommendations regarding this business are as follows: "If enrolled in Medicaid/AHCCCS do it throigh a different department and not DES.", "If the state is minimizing workers for phone applications or for interviews they need to go back to the old way of taking numbers or calling people name out so we can sit down.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arizona Department Of Economic Security has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Most over the phone workers are easy to deal with and get things done.
Cons: Clients become a yo yo going back a forth, Des becomes a circus act with kids crying pissed parents, No service or communication no one the public can access.Recent recommendations regarding this business are as follows: "If enrolled in Medicaid/AHCCCS do it throigh a different department and not DES.", "If the state is minimizing workers for phone applications or for interviews they need to go back to the old way of taking numbers or calling people name out so we can sit down.".
Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
Voluntary Withdrawal
I can't reach anyone at DES by telephone. Chat virtual assistant doesn't work. Website options to withdraw are all greyed out.
- No service or communication no one the public can access
Preferred solution: I want to withdraw from services.
User's recommendation: If enrolled in Medicaid/AHCCCS do it throigh a different department and not DES.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
No one answers phone for interview. Not enough workers.
I call and the phone is so overloaded with calls that it says "due to high call volume we cannot take your call"
I started calling at 7:45 am it was busy then I find out they open at 7-7pm. I tried again 8:05 am it said 45 min wait time I got through then It hung up.
I went to the DES office yesterday the worker said "DES interviewer never called you". The worker says "I put you for a phone call, you should have a phone call within 24-72 hour, unless you can call and get a hold of them sooner.
This morning I still can't get through!
The DES offices are filling up again!
They are not taking numbers and you have to stand in a long line with no seating. With my leg and back disability it was very hard to do, very painful.
- Most over the phone workers are easy to deal with and get things done
- Then there is lines that are going to start wrapping around the building
- Or changing around the system on how they handle clients
- Clients become a yo yo going back a forth
Preferred solution: I want my interview for my renewal.
User's recommendation: If the state is minimizing workers for phone applications or for interviews they need to go back to the old way of taking numbers or calling people name out so we can sit down.
Winkelman, Arizona
Need emergency stamps interview
I've been to there office twice and I live 40 miles away. I had to hitch hike both times cuz no one answers the phone.
I asked why can't I get a quick interview now that I was there and clearly I saw people just gossiping about who knows what but they weren't on the phone.
I need an interview asap. Please help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I wanted to make a change report but I can't log into my account
I wanted to make a change report but I can't log into my account I don't have the password and I am homeless so I wanted to get back the hot meals program
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Renew My Benefits
I'm Calling But Unfortunately It Keeps Saying they Can't take My Call And I Been Trying To Call Them for Over A Month, It Just Says I They Can't Take My Call And Hangs Up On Me.
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