Thomas M Kjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

This company will not stand behind the quality of their products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Exploding black panel interior of steam shower. For no reason the black interior panel exploded. Thank God nobody was in the shower when it happened.
View full review

User's recommendation: Run

Thomas M Kjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Exploding black glass panel and Ariel bath did nothing to rectify the problem.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased your DZ972f8 steam shower. A couple of years ago I had it installed by a licensed contractor. Two weeks ago one of the black panels exploded. Panel number 11 to be exact. This occurrence happened for no reason and I want to know what can be done about this on your end to solve this issue?
View full review

User's recommendation: Be careful making purchases from Ariel bath they do not stand behind their products!

Sally X

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Novosibirsk, Siberian Federal District

Tchnical

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hot some solicitor instead of Ariel. SCAM DONT CALL DONT CALL DONT CALL DONT CALL DONT CALL DONT CALL
View full review
Pros:
  • Xxxxx
Cons:
  • Xxxxx

Preferred solution: 'Xxxxxxxxxxxxxx

User's recommendation: Don't call this number

Anonymous
map-marker Warren, Ohio

Damaged doors on vanity

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ariel Bath - Damaged doors on vanity
Ariel Bath - Damaged doors on vanity - Image 2
The vanity in my new bathroom was only 7 months old and the front doors were cracking on a seam. The company has offered to replace the doors.
View full review
Robert R Qks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to contact company directly. Phone numbers are either not working or answer to a different company.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 31, 2022

No one had contacted me to this date.

Original review Mar 01, 2022
After trying to find a distributor for Ariel Products to no avail, I searched the web site and got no where with customer service numbers. A leading supplier of plumbing, bath and all related items, Ferguson Company never heard of Ariel. Amazing
View full review
Loss:
$250
Pros:
  • Products are excellent
  • Excellent products
Cons:
  • No way of contacting

Preferred solution: Let the company propose a solution

User's recommendation: Products are excellent but contacting is useless.

Penny C Ljy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Nyack, New York

Dissatisfied and Upset Customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a 55 bathroom vanity with free delivery. When the item was shipped I got a call about delivery and only then was I told delivery was curbside. My apartment is on the 3rd floor and they would not bring the item upstairs When I called Ariel bath(for 2 days) I could not speak to someone due to technical difficulties on there end. I refused delivery with the vanity being sent back to them. They will not refund my money offering me a $100 credit. This is a disgrace. I could not be connected to a supervisor and they would not give me the phone number to corporate.
View full review

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THEM!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article