Paul C Oqg

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Verified Reviewer
| map-marker New York, New York

Tub does not work

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Tub does not work and just want to know who is able to fix it. Having a problem just being able to get that info

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User's recommendation: Do not buy a Ariel tub

Thomas M Kjr

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Exploding black glass panel and Ariel bath did nothing to rectify the problem.

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I purchased your DZ972f8 steam shower. A couple of years ago I had it installed by a licensed contractor.

Two weeks ago one of the black panels exploded.

Panel number 11 to be exact. This occurrence happened for no reason and I want to know what can be done about this on your end to solve this issue?

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User's recommendation: Be careful making purchases from Ariel bath they do not stand behind their products!

Thomas M Kjr

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

This company will not stand behind the quality of their products

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Exploding black panel interior of steam shower. For no reason the black interior panel exploded. Thank God nobody was in the shower when it happened.

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User's recommendation: Run

Sally X

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Verified Reviewer
| map-marker Novosibirsk, Siberian Federal District

Tchnical

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Hot some solicitor instead of Ariel. SCAM

DONT CALL DONT CALL DONT CALL DONT CALL DONT CALL DONT CALL

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Pros:
  • Xxxxx
Cons:
  • Xxxxx

Preferred solution: 'Xxxxxxxxxxxxxx

User's recommendation: Don't call this number

Anonymous
map-marker Warren, Ohio

Damaged doors on vanity

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Ariel Bath - Damaged doors on vanity
Ariel Bath - Damaged doors on vanity - Image 2

The vanity in my new bathroom was only 7 months old and the front doors were cracking on a seam. The company has offered to replace the doors.

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Robert R Qks

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Verified Reviewer

Unable to contact company directly. Phone numbers are either not working or answer to a different company.

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Updated by user Mar 31, 2022

No one had contacted me to this date.

Original review Mar 01, 2022

After trying to find a distributor for Ariel Products to no avail, I searched the web site and got no where with customer service numbers. A leading supplier of plumbing, bath and all related items, Ferguson Company never heard of Ariel. Amazing

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Loss:
$250
Pros:
  • Excellent products
  • Products are excellent
Cons:
  • No way of contacting

Preferred solution: Let the company propose a solution

User's recommendation: Products are excellent but contacting is useless.

Penny C Ljy

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Verified Reviewer
| map-marker West Nyack, New York

Dissatisfied and Upset Customer

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I ordered a 55 bathroom vanity with free delivery. When the item was shipped I got a call about delivery and only then was I told delivery was curbside.

My apartment is on the 3rd floor and they would not bring the item upstairs When I called Ariel bath(for 2 days) I could not speak to someone due to technical difficulties on there end.

I refused delivery with the vanity being sent back to them.

They will not refund my money offering me a $100 credit. This is a disgrace.

I could not be connected to a supervisor and they would not give me the phone number to corporate.

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Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THEM!

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