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Unable to contact company directly. Phone numbers are either not working or answer to a different company.

Update by user Mar 31, 2022

No one had contacted me to this date.

Original review posted by user Mar 01, 2022
After trying to find a distributor for Ariel Products to no avail, I searched the web site and got no where with customer service numbers. A leading supplier of plumbing, bath and all related items, Ferguson Company never heard of Ariel. Amazing

User's recommendation: Products are excellent but contacting is useless.

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ID
#3375597 Review #3375597 is a subjective opinion of poster.
Pros
  • Excellent products
  • Products are excellent
Cons
  • No way of contacting
Loss
$250
Preferred solution
Let the company propose a solution

Damaged doors on vanity

Ariel Bath - Damaged doors on vanity
Ariel Bath - Damaged doors on vanity
The vanity in my new bathroom was only 7 months old and the front doors were cracking on a seam. The company has offered to replace the doors.
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ID
#3346212 Review #3346212 is a subjective opinion of poster.
Location
Warren, Ohio

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New Reviewer

Dissatisfied and Upset Customer

I ordered a 55 bathroom vanity with free delivery. When the item was shipped I got a call about delivery and only then was I told delivery was curbside. My apartment is on the 3rd floor and they would not bring the item upstairs When I called Ariel bath(for 2 days) I could not speak to someone due to technical difficulties on there end. I refused delivery with the vanity being sent back to them. They will not refund my money offering me a $100 credit. This is a disgrace. I could not be connected to a supervisor and they would not give me the phone number to corporate.

User's recommendation: DO NOT BUY FROM THEM!

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ID
#3330869 Review #3330869 is a subjective opinion of poster.
Location
West Nyack, New York
Preferred solution
Full refund