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Arcos Self Storage

Arcos Self Storage

arcosstorage.com
What is your customer experience with Arcos Self Storage?

Arcos Self Storage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.2 star rating based on 2 customer reviews with mostly dissatisfied sentiment; recent recommendations warn "Don't Shop Herr or buy gas".

Positive Feedback

Some reviewers praised helpful staff and gated property as security features, noting friendly interactions on occasion.

Negative Feedback / Risk Areas

  • Frequent Arcos Self Storage reviews cite poor customer service and alleged missing belongings.
  • Multiple Arcos Self Storage customer complaints mention billing, unexpected fees, auction handling and gate security lapses.

Key Takeaways for Future Customers

  • Expect mixed customer service; verify billing and notices in writing.
  • Inspect security practices and document unit contents before signing.
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Show reviews that mention
arco storage late fee stockton unit arco self self storage california notice stockton california
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Joni R Eky

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I never purchase anything else from the store

AI Highlights
  • Arco in Kingman, AZ: an employee told me I have a gambling problem in front of others; I won't shop there again.
Contains 1 confidential file for company representatives

I went to the store to make a purchase of lottery tickets and candy for my kids on Sunday April 10th 2022 and the employee said I have a gambling problem in front of other customers. She was so rude and humiliated me infront of other people.

I didn't even know the employee. I will never shop at Arco in Kingman Arizona again!!!don't

Cons:
  • Rude qnd disrespectful employees

Preferred solution: Apology

User's recommendation: Don't Shop Herr or buy gas

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Woody Gun

ARCO MGR JAYDENE STOLE ALL MY BELONGINGS

AI Highlights
  • Arco Storage on March Ln in Stockton was burglarized.
  • They allege Jaydene at Arco stole $3,000 of property and video was not released.

I called the police to Arco storage march ln stockton, because my whole unit was burglarized, emptied. Jaydene at Arco required 10 day notice before I evacuated, and it was within this timeframe that she performed an inside job by making my $3k of property dissappear, she must not get paid enough, even my underwears and a gallon of bugspray were stolen.

nothing left behind. 100 cameras and she did not want to give any video recordings to the police.No apologies, only excuses.

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Rena Nrg

Arcos Self Storage Review from Stockton, California

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AI Highlights
  • No email notices; I was out of town and unaware of any balance or auction.
  • Charged $20 pre-lien notice I never received; NSF fee; belongings moved.

arco self storage tried to rip me off by auctioning my unit with little to none notification. they said that they sent me notifications thru the mail,but never notified me thru email even tho i had actually contacted them by email. i had recently emailed them explaining that i had moved out o

f town to a very remote area and was unable to make it to their office in person. they responded to tell me that i had to come in person but never once told me about my outstanding bill. or that my unit was going to go up for

auction. when i was able to pay my bill in person that

is when they told me that i had less than 24 hours

to pay my bill in full or i would lose it. i immediately went and paid and when i looked at my bill this company

charged me 20 bucks for something called a pre lien

notice. Thats funny because i never recieved the notice.

and to top it off my bill is due on every 28th of the month.

so tell me why i was charged on jan 7 for a late fee?

i was charged on 12/08 and 12/30 for a late fee. how can i be charged twice for a late fee in one month and charged another late fee in the beginning of a month im not even late for? they also charged me an nsf fee of 20 dollars. i have never paid with a credit card or by any other means other than cash. i was wrongly charged at least 55 dollars over. plus when i went in to check everything out my things had definetly been moved around. are they allowed to go thru your things before the unit is auctioned? if it weren't for the extremely friendly staff i would be raising ***. too bad they work for crooks...

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Rena Nrg

Arcos Self Storage Review

Arco self storage is a rip off

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Ayane Wpl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Arcos Self Storage Review from Stockton, California

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AI Highlights
  • Initially relieved by a helpful staff member and a great discount.
  • But the gate has been wide open several times, compromising security.

ARCO self storage. At first I was relieved and thought highly of ARCO.

The young lady who helped my boyfriend and I acquire the unit was very helpful and gave us a great discount . It's gated which is a great security feature. But about five times now we have been there to get a couple of things and the gate has been wide open. The first two times there were two men there working on a new key pad.

But it's been 3 different times since then and it's been open and no one is working on anything.

I pay good money for my storage every month and my things are supposed to be in a gated storage. But does it matter if they keep leaving the gate wide open?

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