Fewer O

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Terrible dealer

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I think they cleared the computer many problems the next day brought truck back they claim after several hours that thermostat was bad and was part of water pump so whole thing needed replacing and would be $1000. It's not one unit they lied. Replaced it myself in under 30 minutes cost me $60 unfortunately that didn't fix any of the problems
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Loss:
$300

Preferred solution: Price reduction

User's recommendation: Avoid like the plague

Anonymous

Service dept necessary work

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Had engine light. Went to Arcadia Chevrolet for service. They alleged mass air flow sensor needed to be replaced because air filter disintegrated. I have never heard of this happening and certainly never happened to me. Charged for mass air flow sensor and cleaning. Drove car 25 miles and light came on again. After service and attitude of service manager took vehicle to Palm Chevrolet for correction. Do not recommend Arcadia Chevrolet. Was not shown any defective parts when picking up vehicle.Service department dirty and seemed disorganized.That should have been tip-off. Bill was approximately $500. Admittedly I gave them permission to do work but I expected proper diagnosis as they are a Chevrolet dealer.
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Loss:
$500
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Aaradhya Hgf
map-marker Trujillo Alto, Puerto Rico

Arcadia Chevrolet Buick - Car Review from Trujillo Alto, Puerto Rico

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Terrible experience. Made an hour drive each way. Total waste. 2 of the 3 advertised cars didn't start and 2 of the 3 had been driven over 5000 miles - not disclosed on the web ad. Dealer advertised one price on their website but they go back to MSRP when you try to buy it - total scam they get you to basically pay full price don't they get it by now that smoke and mirrors don't work? One excuse after the other. Misleading advertising.
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Reason of review:
Bad quality
2 comments
Guest

I went there too as a woman I felt like I was not bring dealt with on an equal footing. I'm a physician - I think I know a few things about life.

Guest

You are not truthful in these comments. I know this purchasing many vehicles from Arcadia alone.

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