Never again would I order from you. great product but you lost me a long time ago with 5 e-mails every day of my life. trust me when I say never again !

bought many things and you won't leave me alone . it's been 3 yrs and you send me 5 emails a day. for 3 yrs you tell me what the problem is. I'm done with ar 500 never again .

User's recommendation: don't order nothing. they will not leave you alone. and you wait for it to stop, it dont. lost a customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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ID
#4184199 Review #4184199 is a subjective opinion of poster.
Location
Knoxville, Tennessee

Worst customer service ever

I placed an order in early Nov. 2020. It's now mid April 2021; I've only received a partial shipment, and I didn't receive it until late January. Original delivery was quoted as 4 weeks. When I did receive the partial shipment there was a note included that stated I would get the balance in 2 weeks, but I haven't received it yet and don't expect to. You get nothing but lies out of customer service, they don't answer phone calls, and it's hit or miss with responses to emails. I absolutely do NOT recommend doing business with them. They are totally and completely undependable. There's plenty other companies that work hard to earn business, and AR 500 armor isn't one of them. I don't recall any company that I've ever had a worse experience with.

User's recommendation: Do NOT purchase anything from AR 500 armor!!!

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ID
#2505761 Review #2505761 is a subjective opinion of poster.
Location
Sylva, North Carolina

This is a comment I was unable to post to other officers posts

I work for a much smaller Police Department ; Approx 26 officers. I had made some mention in briefing about ar500 armor and their seemingly good price point. Many of the guys were very interested in this for personal and as some trunk gear. I decided to place an order without using my LEO credentials as not to be favoured. I placed my order in November of 2015 and waited until, this month, April 2016 to finally get my product. They had a shipping label printed but it never shipped for 3 weeks. I had also purchased a carrier (Operator 2) This carrier was very poor, including the buckles with internal breaks. The reason I went with the Operator 2 was I was under the impression it was their in house carrier. It was not. It was a Condor. Seems on some of the pictures on their facebook page they make sure the tag is turned the other way. Or, maybe its just by many coincidences it is that way. The long of the short is I could not in good conscious, recommend this to others in my department. When I brought it up again in briefing after I received it and after jokes about me getting scammed throughout the months of waiting, I said, without a doubt, "go elsewhere". This company don't have my trust. Also, at the time of looking to purchase, there was no mention that their Operator 2 carrier was made by Condor. It is now mentioned I imagine because of to many complaints. However, you can verify that it was intentionally not mentioned before by visiting archive .org and looking at the changes made to their site.
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2 comments
#1249041

Look at Spartan Armor Systems better product and faster service

#1153691

I hear your plates are being recalled.

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ID
#825072 Review #825072 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

BUYER BEWARE. ARRR 500 Pirates and bandits