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Aquis Communications Poor Customer Service

We have been doing business with Aquis for four years. We have had numerous billing errors, service problems and equipment issues. When i called to discuss these issues and was not helped by the rep Erica and asked to talk to a manager I was advised one was not available how does a company not have a manager available to address customer issues? I was told they would call me back in one to two business days, that was nine business days ago have yet to hear from a manager? I can't believe the service we have received from them.
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If you have a problem with this company there is no email-just a solitary Premium number to call. Had to make several calls and a current simple issue is still not resolved.


At this rate I am going to have to take out a loan to pay for the calls. Scam.

#147717 Review #147717 is a subjective opinion of poster.
Nashville, Tennessee



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