New Reviewer

Aquis Communications Poor Customer Service

We have been doing business with Aquis for four years. We have had numerous billing errors, service problems and equipment issues. When i called to discuss these issues and was not helped by the rep Erica and asked to talk to a manager I was advised one was not available how does a company not have a manager available to address customer issues? I was told they would call me back in one to two business days, that was nine business days ago have yet to hear from a manager? I can't believe the service we have received from them.
View full review
1 comment
#868667

If you have a problem with this company there is no email-just a solitary Premium number to call. Had to make several calls and a current simple issue is still not resolved.

Incompetence.

At this rate I am going to have to take out a loan to pay for the calls. Scam.

ID
#147717 Review #147717 is a subjective opinion of poster.
Location
Nashville, Tennessee

About

Summary

Aquis is a proud member. of the New Jersey. Chamber of Commerce. Copyright 2003-2006, Aquis Communications - a Comsoft Company. Security | Privacy Statement ...

Aquis Communications reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article