Aquatalia
Aquatalia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aquatalia has a 3.0 star rating based on 2 reviews. Consumers are mostly neutral and Aquatalia reviews often mention returns and customer service.
Key Takeaways for Future Customers
- Expect medium price level and generally good product quality.
- Prepare to request a return label for returns or exchanges; many ask for refunds.
- Order carefully; double-check sizes before purchase.
Negative Feedback / Risk Areas
- Difficulty reaching customer service is a recurring customer complaint.
- Returns can be hard to complete and users report trouble with the return website.
- Occasional shipping or sizing errors reported.
Positive Feedback
Customers praise product quality and some report excellent, responsive customer service and loyalty to the brand.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aquatalia has a 3.0 star rating based on 2 reviews. Consumers are mostly neutral and Aquatalia reviews often mention returns and customer service.
Key Takeaways for Future Customers
- Expect medium price level and generally good product quality.
- Prepare to request a return label for returns or exchanges; many ask for refunds.
- Order carefully; double-check sizes before purchase.
Negative Feedback / Risk Areas
- Difficulty reaching customer service is a recurring customer complaint.
- Returns can be hard to complete and users report trouble with the return website.
- Occasional shipping or sizing errors reported.
Positive Feedback
Customers praise product quality and some report excellent, responsive customer service and loyalty to the brand.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Question
No one answered the phone. I cannot reach anyone.
I am in *** and the address on their email is not accurate. I cant reach anyone on the phone or at the address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ellerbe, North Carolina
I am trying to return an order...
I am trying to return an order no. AQ289375.
Shoes don't fit.
Beautiful, but they rub my foot on the side at the buckle. Can you send me a return label?
- Quality
- Hard to make return
Preferred solution: Full refund
Meridian, Mississippi
Want a return label
I need a return label. Difficulty getting one from the return website; please call me back at 601-512-****. I shall await your call.
- Love previously purchased boots
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help with my return
Need help with my return. The sandals are too small.
I tried to do it online myself and couldn't do it. Now I have tried to contact customer service, and it's impossible to reach anybody.
Preferred solution: Full refund
User's recommendation: Be aware of reaching customer service for help
I want a Confirmation of my order placed last nite
I want confirmation of my order placed last night with my credit card information. I do not want to give that info again and I would like to talk to a person about this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to return or exchange some shoes, please.
- I received the order I placed and I love the shoes.
- I want a refund or exchange for another pair; I love Aquatalia products; contact me ASAP.
I need to return shoes and haven’t heard anything back from customer service.
I received an order that I placed. I love the shoes but I already have the same shoes and I would like to either get a refund or exchange for another pair.
I love all aquatalia products! Please contact me as soon as possible, thank you!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong size
How can l purchase size 11 boot and you send me size 5?thats not even close to a 2 digit number ..its impossible to even imagine how such a thing can happen
Haymarket, Virginia
I could not be more pleased in your customer service. The young woman who worked with me could not have been friendlier, more knowledgeable or more efficient. I have not had a better experiencd.
I bought boots on final sale. I could never have used them because of the poor fit.
Your agent could not have been more responsive. I am very impressed and I will continue to be a Aguatalia fan.
User's recommendation: Great company!
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