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Aqua Quip

Aqua Quip Reviews

www.aquaquip.com
What is your customer experience with Aqua Quip?

Aqua Quip Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Aqua Quip has a 1.2 star rating from 3 reviews and consumers are mostly dissatisfied.

Positive Feedback

Reviews contain no clear praise; recent recommendations urge caution and asking for advance notice on price changes.

Negative Feedback / Risk Areas

  • Customers report poor communication and unresponsive customer service leading to unresolved issues.
  • Complaints describe installation problems causing smoke and unsafe operation in one Aqua Quip reviews report.
  • Repeated difficulties cancelling orders and disputes over billing and unexpected price increases were reported.
  • Service, refunds and exchanges are cited as unreliable in several Aqua Quip customer complaints.

Key Takeaways for Future Customers

  • Expect potential delays resolving service or refund requests and verify warranty and refund policies before purchase.
  • Confirm pricing and charge schedules to avoid surprise charges and consider risks with auto-ship or subscription plans.
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DavidH55

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wood stove

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AI Highlights
  • - This is my sole heat source.
  • - Tiah and Ryan Robertson will not communicate; house fills with smoke, not installed correctly.
Updated by user Nov 21, 2023

As of today 11/21/23 I still have no resolution, no one calls to talk to me and when I call all I get is voice mail. Their response is to send a text that says " I'm working on resolving this problem."

Original review Nov 15, 2023

This is my sole heat source. Do I need to take legal action and call Jesse from Kiro 7 news.

Tiah nor Ryan Robertson will communicate with me.

House fills up with smoke...not installed correctly.

Preferred solution: Full refund

View full review
Matie A
map-marker Shoreline, Washington

Need to cancel

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AI Highlights
  • - Wants cancellation for multiple account numbers and asks if it was processed.
  • - Customer reports trying to cancel for over a year with no help.

Canceling 123456-***-*0 11, 12, 13, 14, 15, 16, 17, 21,22, 23,24, 25, 30, 31,32, 33,3 43********,9- 40,43, 44,45, 46,47, 48,49, 5051 did you do it, I need to cancel. This company is awful awful awful to fine.

I have been trying to cancel for over a year. Cannot find anyone to help me cancel cancel.

Loss:
$50
Cons:
  • Cannot

Preferred solution: Apology

User's recommendation: Do not order

View full review
Maybel Ilv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't Heard from your company

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AI Highlights
  • - Cannot leave a review until they hear back from the company.
  • - They were charged $7.58 on July 18 and seek an explanation for the price change.

Sorry I cannot give your company any review until I hear from your company and I like to know why you have change Price from $5.41to $7.58 without any warning to let me know you are changing prices so please check this out yesterday July 18 you charge my card for $7.58 I need explanation why?

Thank you Juliet oceanjuju26@***.com

User's recommendation: Let me know in advance how to contact customer service and when the price is going to be changing I have no problem with the product exact the price has changed

View full review
Anonymous
map-marker Kirkland, Washington

Horrible product - Bad service

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AI Highlights
  • - Bought a Jacuzzi hot tub in 2019; unusable for months; repair service worthless.
  • - Seeking removal and refund; brand is crap.

We purchased a new Jacuzzi hot tub in Sept. 2019.

It has been unusable over 3 months during that time. The service to repair has been worthless. We cannot contact a store or regional mgr. as they are always ".

. . out of the office today." We want this piece of crap removed and our money back. Do not waste you money on this product.

We had another brand for over 12 years with only one needed service call.

We are not rookies when it comes to tubs. This brand is crap.

View full review

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