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AQHA

AQHA

www.aqha.com
What is your customer experience with AQHA?

AQHA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AQHA has a 1.3 star rating from 1 review and consumers are mostly dissatisfied due to long registration delays and poor follow up from the color review desk, reflecting common AQHA reviews and concerns about customer service.

Positive Feedback

Reviewers value the website as a useful resource despite other issues.

Negative Feedback / Risk Areas

  • Poor follow up and slow processing caused urgent registration problems and extra costs.
  • Unclear instructions from representatives led to repeated photo submissions.
  • High price level and dissatisfaction echo AQHA customer complaints about service responsiveness.

Key Takeaways for Future Customers

  • Expect potential registration delays; confirm next steps and escalate early.
  • Keep copies of paperwork and be prepared to pay for expedited shipping if timing is critical.
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Loretta S Wun

Registering a foal taking to long with AQHA

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AI Highlights
  • Foal registration started May 2023 and was mailed.
  • Photos for color review were delayed.
  • A supervisor became involved due to urgent sale.
Updated by user Aug 11, 2023

Yes I have no alternatives because this is the only Horse Association I have to deal with if I want my foals registered with them

Original review updated Aug 08, 2023
I started this last May 2023to start the process of registering my foal. I mailed in the registration to AQHA.

I had a question about a white spot on my foal and that was the worst thing I could have done! Just today (August 8, 2023) I finally had to get a supervisor involved, because my foal was sold & the buyer was coming this weekend to pick her up! I still had to get a coggins & health certificate, which of course I couldnt do without the registration, also I had to pay the overnight shipping to get the registration here tomorrow!

3 months of hearing from multiple people in registration that the color review desk hadnt seen the pictures yet, even after emailing more pictures of my foal to AQHA, in July, per a representative on the phone, who wasnt clear what pictures I had to take of my foal! This is unexceptable my paperwork was stuck on someones desk with no follow up call from them, no questions from them, nothing
Thank goodness I didnt have but 1 foal to register with them this year not happy with AQHA
Loss:
$35
Pros:
  • Website
Cons:
  • Lack of follow up from the color review person

Preferred solution: At the most for AQHA to pay for the overnight shipping charges of my foals registration…I’m not counting all the time this took me to keep checking on it

User's recommendation: Make sure “you” follow up on your paperwork because they go around in circles

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