APR Capital Mortgage
APR Capital Mortgage Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
APR Capital Mortgage reviews show a 1.0 star rating from 1 review with mostly dissatisfied sentiment; pros noted early promise and cons cite failed performance and denied refunds.
Positive Feedback
Customers saw initial promise in loan origination support and the broker’s willingness to pursue rate reduction and prepayment penalty relief.
Negative Feedback / Risk Areas
- Denied refunds after a loan failed to close, a recurring APR Capital Mortgage customer complaints theme.
- Miscommunication about occupancy led to required bridge financing and unfulfilled expectations.
- Concerns about billing transparency and responsiveness of customer service.
Key Takeaways for Future Customers
- Verify fee refund policies and get terms in writing before paying large fees.
- Confirm lender/investor occupancy requirements early to avoid bridge loan surprises.
- Document all communications about billing, refunds, and services for dispute support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
APR Capital Mortgage reviews show a 1.0 star rating from 1 review with mostly dissatisfied sentiment; pros noted early promise and cons cite failed performance and denied refunds.
Positive Feedback
Customers saw initial promise in loan origination support and the broker’s willingness to pursue rate reduction and prepayment penalty relief.
Negative Feedback / Risk Areas
- Denied refunds after a loan failed to close, a recurring APR Capital Mortgage customer complaints theme.
- Miscommunication about occupancy led to required bridge financing and unfulfilled expectations.
- Concerns about billing transparency and responsiveness of customer service.
Key Takeaways for Future Customers
- Verify fee refund policies and get terms in writing before paying large fees.
- Confirm lender/investor occupancy requirements early to avoid bridge loan surprises.
- Document all communications about billing, refunds, and services for dispute support.
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Verified Reviewer
Be very wary of what you are told regarding fees, it may not turn out like you expect.
- I paid $5,000 for loan origination and $52,000 to reduce rate.
- Loan did not close due to occupancy; bridge loan was needed and refunds denied by broker.
I paid $5000 for loan origination processing and $52,000 to reduce my interest rate and pay down the prepayment penalty. The loan didn't close due the lender/investor misunderstood the occupancy status of the property and required me to obtain a bridge loan.
I requested a refund of the monies submitted as the loan was not going to close. Broker, J. Keith Walker said there were no refunds because the payment was for his services.
At no time did he advise us of this situation and he has continued to deny my refund request. BEWARE
- Great possibilties in beginning
- Failed to perform and denied refund of moneies
Preferred solution: Full refund
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