Appliances Connection Complaints and Reviews
Order washer on 1/1/17,after 12 delays&10 drifter pure lies,1person said they had 25 of the lg washer on the way,never happen,next another person said they had 50 on the way and I should get mine in hopefully another week,never happen,the next week person said they had 94 on the way &I was 4th on the list to get one so just a few more days,never happen.finally on 2/13/17they said they wouldn't be getting any in for at least a few more weeks.can...Read more
#1009758 by anonymous
Ordered furniture online and it took 3-4 weeks before it arrived at the warehouse. After it finally arrived , I called the shipping company to schedule the delivery. On the delivery date, I called the customer service of the shipping company to confirm they were coming. They called me about 1hr to the end of the time window they gave to say the truck broke down and they had to reschedule. They said they would try to deliver it the following day...Read more
Oh my goodness, my husband wanted to save money like many others and I warned him. Looks like we might have trouble according to so many countless others. I sure hope not, but rest assured if we do, we will get out money back first day. I don't know how a company expects to get anywhere without good reputation, so whomever owns this company, you need to wake up because there are plenty other places to buy appliances. Fire the employees you now...Read more
Short Review for December 18, 2016, pc_service
by anonymous #975442
Appliance Connections Brooklyn,New York the employees are absolutely no help once they get your money. They lie or put you on hold and never return to the call. I am thoroughly disgusted with this company!
Short Review for December 07, 2016
by anonymous #968781
Don't waste your time. They will take forever to ship your item and you will have to baby sit them to have your item shipped. No one answers the phone. You will be on hold for hours. I had to call my credit card company to cancel the order. Take your money elsewhere. Not worth it
Short Review for December 05, 2016
by anonymous #967554
BAD BAD BAD, horrible horrible, I don't even want to waste my time writing something for them but never ever go with them. Instead you would be better off picking something from a Curb. They treat you like "***"
Short Review for November 28, 2016
by anonymous #963088
Everything I wanted was discontinued... horrible place.
I searched for a particular Refridgerator, forund the best pricing at Appliance Care online. I noticed that they had 18 months same as cash so I completed the application for that as well as placing the order. It states on the site, that if the product is in their warehouse it wille delivered in 4 -7 days. I understand holiday delays so I gave a little room. My first call was mostly confirmation of order 12/27, On January 4th I called to find...Read more
I purchased a Samsung refrigerator on 11/28 as a Cyber Monday deal. The refrigerator showed as available and ready to ship. I applied for their credit card so I can get 12 month financing. Today is 1/14/17 and not only do I still not have the fridge, my first payment is due in a few days. Their customer service skills are non existent. They're extremely rude and disrespectful. I've been stung along with no real answer for months! Every week the...Read more
SCAM!!! Ordered a sofa, 2 weeks later was told there would be a delay of another 6 weeks!!! Cancelled order, took another 6 weeks to get the refund (after my brother, who is an attorney, filed a complaint in court). Phoned them dozens of times, the representatives just lie to you to string you along. I think the positive reviews on here are fake and this business is a Ponzi scheme; they use new customer orders to pay back older cancelled orders...Read more
On November 13, 2016 I purchased 3 sets of chairs in 2 different transactions on their website. These chairs are only sold and come pre-packaged as pairs. The website very explicitly states that when placing your order, by entering 1 set you will be getting 2 chairs. I needed 6 chairs total and following their guidelines, placed an order for 3 sets of chairs. The first order for a single set was fulfilled within the month. I was hoping to have...Read more
"I bought a dishwasher on 11/29 that showed to be in stock and received an email with in stock/ready to ship notice. 3 days later after not getting a shipment notification I called and found out they were out of stock. They would have inventory on 12/22 and offered 4 to 7 day shipping and a reduced rate on a 5 year warranty. On 12/20 it shipped, two days early, only to find out it has an eta of 12/30. On 12/30, if never arrived so after 3 phone...Read more
I ordered appliances for my mothers new apartment for a total of $2,044.05 using Paypal. The delivery was delayed 1 week and before the delivery was made she died. I then contacted Appliance Connections and asked them to cancel the order, under the circumstances and since I had not yet received the order, and to refund my payment to Paypal. 2 weeks later after 2 calls to Customer Service I was finally credited to Paypal for $1,518.85. I called...Read more
Purchased a TV from Appliances Connection in March 2015. It arrived broken and I have been trying to get them to make good on this for 9 months. I was told in June that it would be replaced but in August it still had not. When I asked for an update in August I was told it was on back order with no ETA. At that point I asked for a refund and have been given the runaround from customer service ever since. They have even gone as far as blaming me...Read more