N D Fan
map-marker San Fernando Valley, California

Not a return-friendly company/Is not on the up-and-up with personal account details

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Ordered a compressor start device for fridge. It was not the answer to my issue. Within 3 days I went to AppliancePartsPros website to obtain authorization to return the part. My account showed that I did not have any order history. They said that any parts that had been installed could not be returned. I had no way of course to leave any feedback as my account history was blank. The part is in perfect condition. Guess I will sell it on eBay. Not a return-friendly company.
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Loss:
$47
Cons:
  • Return policy
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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