No call no show, just a charge

We hired them to fix our stove, we talked to the technician on the phone the night before to tell them exactly what the problem was. The technician showed up the next day, announced he didn't have right tools, stayed 15 minutes and then charged me the deposit for him to come back and fix it. The next appointment, he did not show up and he did not call ahead of time. I called them and they claimed it was not their responsibility to call to cancel the appointment and they could not fix the stove. I asked for my deposit back as they did not come back and they did not fix it. They refused. I put a deposit down to have some strange man stand in my home for 15 minutes, stare at my stove, and do nothing. Save your time and money and hire a different company.
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ID
#1001802 Review #1001802 is a subjective opinion of poster.
Service
Appliance Smart Repair Of Virginia Oven Repair
Reason of review
Poor customer service
Loss
$70

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