Appliance Factory Parts
Appliance Factory Parts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Appliance Factory Parts has a 2.8 star rating from 1 review and overall customer sentiment is neutral; 100% would likely recommend though a recent recommendation warned "Stay away!".
Positive Feedback
Reviewers note value placed on billing practices and product variety, indicating some customers find parts selection satisfactory when orders are correct.
Negative Feedback / Risk Areas
- Repeated Appliance Factory Parts customer complaints about wrong items shipped and poor customer service response.
- Refunds, exchange and cancellation policy issues and disputes over return shipping costs.
- Shipping problems including missing packages and rebate card delivery delays affecting turnaround time.
Key Takeaways for Future Customers
- Check Appliance Factory Parts reviews and customer service options before ordering and confirm shipping address.
- Be prepared to follow up on billing or refund issues and ask about return shipping responsibilities and any auto-ship or membership terms.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Appliance Factory Parts has a 2.8 star rating from 1 review and overall customer sentiment is neutral; 100% would likely recommend though a recent recommendation warned "Stay away!".
Positive Feedback
Reviewers note value placed on billing practices and product variety, indicating some customers find parts selection satisfactory when orders are correct.
Negative Feedback / Risk Areas
- Repeated Appliance Factory Parts customer complaints about wrong items shipped and poor customer service response.
- Refunds, exchange and cancellation policy issues and disputes over return shipping costs.
- Shipping problems including missing packages and rebate card delivery delays affecting turnaround time.
Key Takeaways for Future Customers
- Check Appliance Factory Parts reviews and customer service options before ordering and confirm shipping address.
- Be prepared to follow up on billing or refund issues and ask about return shipping responsibilities and any auto-ship or membership terms.
Turn one complaint into a collective action
Redmond, Washington
Sent the wrong parts and want me to pay for the return shipping
They sent me the wrong parts and want me to pay for the return shipping! Terrible customer service response. Can't talk to anyone in the United States!
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoved from address and didn't get my rebate card
My rebate card was sent out the week of September 12th I had my mail stopped on the September 17th and moved to new address on the 19 th and havent received my rebate my old address is 939 s Richardson ave Columbus Ohio 43204 my new address is 117 woodland ave columbiana Ohio 44408 I would appreciate it if you would look into this matter thank you Dennis Dallies
Preferred solution: Full refund
Missing package
my package has ben lost now for 3 weeks now and they cant seem to find it. it is in post office some where but they cant find it.iv ben to post office every day they make me wait for 45 min yhen come back and tell me they cant find it i want my $21.58 dollars so i can order new parts again this is BS and this is not my fault this melesa there is not doing her job at all they only look for it when i show up.*** pore sercvice . so will some body please find my package 3 weeks is long enough to wait if not found then that meens some there stoled my package cause they are not looking very hard for it.
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