New Reviewer

Cancel order for clothes dryer. Very rude.

The sales person hung up on me twice, argued with me, yelling match answered the phone again acting like he had a speech impediment!! And YES, I was sarcastic after he was rude. I feel like it is poor business to place a customer on hold for 10 or 15 minute without acknowledging the fact that someone was trying to call the company. To top the matter of his rudeness, he answered the phone acting like he had a speech impediment!!!!
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ID
#2779751 Review #2779751 is a subjective opinion of poster.
Location
Melbourne, Florida
Cons
  • Very poor customer servic
  • Poor customer service
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Need my replacement fridge

New refrigerator not working promised new one, no response. Waiting over 4 months for replacement Called several times to see when delivery will happen no response. Help help help help help.
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ID
#2704542 Review #2704542 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Whirlpool Refrigerator
Pros
  • Availability of appliances
Cons
  • Poor customer service
Preferred solution
Deliver product or service ordered

Warranty

I haven't used this company for a couple of years. I bought a washer and dryer from them for a fair price. The problem was, I had issues with the dryer several times and had to use the extended warranty. They use a outside warranty company, but I can't remember the name of them now. The warranty company gave me the run around for a long time and I had to contact the BBB to resolve the situation. The company fixed the problem but it was a stressful time in my life. I contacted appliance direct in writting to speak with them about useing this company with no response. Go somewhere else like Lowes or Home Depot to buy these items. They warranty their own items and have good prices.
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ID
#612705 Review #612705 is a subjective opinion of poster.
Location
Clermont, Florida
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
New Reviewer

Bought front load washer 1yr 4 mths ago had nothing but problems

I purchased a frigidare (gallery series) front load washer and dryer stackable a year and 4 monthes ago. I had a year warranty and I had to have a repair man out twice during that warranty period for proplems. This will be the third problem and the company I called out told me that it will be anywhere from $350 to $450 to repair . They said it's the board inside and it happens all the time with this washer. I was even told that faulty parts are put in at times. As a consumer I am very upset that I have to pay this amount to repair a washer that I purchased. I will not purchase another frigidare product and I will let people know my experience and warn them to do the same.
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ID
#111832 Review #111832 is a subjective opinion of poster.
Location
Herndon, Virginia

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