
Unclaimed
Appliance Direct Reviews
4
TOTAL REVIEWS
1.2K
PAGE VIEWS
New Reviewer
Cancel order for clothes dryer. Very rude.
The sales person hung up on me twice, argued with me, yelling match answered the phone again acting like he had a speech impediment!! And YES, I was sarcastic after he was rude. I feel like it is poor business to place a customer on hold for 10 or 15 minute without acknowledging the fact that someone was trying to call the company. To top the matter of his rudeness, he answered the phone acting like he had a speech impediment!!!!
ID
Location
Melbourne, Florida
Cons
- Very poor customer servic
- Poor customer service
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed my replacement fridge
New refrigerator not working promised new one, no response. Waiting over 4 months for replacement Called several times to see when delivery will happen no response. Help help help help help.
ID
Location
Orlando, Florida
Product
Whirlpool Refrigerator
Pros
- Availability of appliances
Cons
- Poor customer service
Preferred solution
Deliver product or service ordered
Warranty
I haven't used this company for a couple of years. I bought a washer and dryer from them for a fair price. The problem was, I had issues with the dryer several times and had to use the extended warranty. They use a outside warranty company, but I can't remember the name of them now. The warranty company gave me the run around for a long time and I had to contact the BBB to resolve the situation. The company fixed the problem but it was a stressful time in my life. I contacted appliance direct in writting to speak with them about useing this company with no response. Go somewhere else like Lowes or Home Depot to buy these items. They warranty their own items and have good prices.
ID
Location
Clermont, Florida
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
New Reviewer
Bought front load washer 1yr 4 mths ago had nothing but problems
I purchased a frigidare (gallery series) front load washer and dryer stackable a year and 4 monthes ago. I had a year warranty and I had to have a repair man out twice during that warranty period for proplems. This will be the third problem and the company I called out told me that it will be anywhere from $350 to $450 to repair . They said it's the board inside and it happens all the time with this washer. I was even told that faulty parts are put in at times. As a consumer I am very upset that I have to pay this amount to repair a washer that I purchased. I will not purchase another frigidare product and I will let people know my experience and warn them to do the same.
ID
Location
Herndon, Virginia
Companies Similar to Appliance Direct
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Appliance Direct