Manufacturer: Apple Category: Customer Care Clear all filters (14 of 14 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I am heartbroken and don't think that I will buy anymore of Apple products after such complete incompetence and carelessness regarding my small Tech Issue. It is difficult for me to to comprehend how such a Technology Savy company can be so irresponsible and careless..
Read more
Anonymous

Anonymous Why don't you just copy them back off your backup? Simple.I don't know of any company who guaranty's your data. That's why we have all kinds of ways to backup data. Many of...

applehater

applehater The only incompetence is on your part for not securing your own data. Apple nor anyone else is responsible for recovering "your" data. Data recovery is not guaranteed by anyon...

2.2
#1001268
Reply to reviews
Then i went to apple store nearby where locating in Ginza area, Tokyo. Everything seemed fine, many people were walking sitting chatting and buying things. I was putting my new macbook on the table and looking to buy a USB-C Adaptor cable. And the story began. This...
Read more
I liked
  • Product
I didn't like
  • Service
#999326
Reply to reviews
Took it to the ATT store and was told the phone was defective and I would have to take it to the Apple store in Orlando, Florida. I drove the 50 miles one way, paid all the tolls. Got there and was told there was a 3 hour wait. Waited and when it was my turn for...
Read more
applehater

applehater This has nothing to do with Apple. OP should move review to AT&T and not Apple.

I didn't like
  • Treatment and they way other products were pushed at me
#972592
Reply to reviews

Apple Customer Care Review

#930700
1.3
Man hating Rude *** at the Lloyd Center store in Portland. The new OS 10 sucks. I hate this company they are arrogant Rude and act like their *** dont stink! Who ever heard of making an appointment to ask a simple question about this overpriced junk. I'm done I'm going to get another carrier. A pox on Apple its a bad company! Agree with you trumped up *** G-D we have no choice.
Comment Be first to start a discussion
Show

Apple Customer Care Review

#900327
3.5
Overall pleased with the previous operation of my MacBook Pro, but the first time I have an issue, I get zero support from Apple's "customer service" team. Apple just lost a very loyal customer today. #cutandrunat1stproblem
Comment Be first to start a discussion
Show
Last Thursday or Friday someone *** inside Apple changed the rules and decided to insist users provide the Apple ID verification code. Immediately. In the past they asked a couple of times a day. Then starting the end of last week, every 10 seconds, then every 5...
Read more
Anonymous

Anonymous I feel your pain Apple has become very arrogant. They do what they want with no regards to the customer. I will neverEver buy another apple product. They used to care about...

applehater

applehater Nooo... Apple did not cause your situation. Your husband had Two Step Verification setup on his Apple ID. You may want to read https://support.apple.com/en-ca/HT204974. Apple ...

2.4
I didn't like
  • New security policy
#938173
Reply to reviews
6 Macs, 10 IPhones, 3 IPads, 4 IPods and now done with Apple products. There have been signs that Apple has grown to not care about their patrons... charging for support, very expensive extended warranties that cover very little, changing designs to cause obsolete...
Read more
Anonymous

Anonymous Plus. Ow they link everything through iCloud and if yo by chance have a phone where someone passed away. You cannot sell or use the phone because you do not know ther passwor...

applehater

applehater Sorry technology moves on, I do not understand where your review of Apple products makes you upset because Apple moved away from obsolete technology...

2.3
I didn't like
  • Neglect of patrons and poor quality
Reply to reviews
Apple Music Converter for Mac is great to help me Convert purchased iTunes music to MP3
Apple Music Converter for Mac is great to help me Convert purchased iTunes music to MP3
HELP! iTunes Music Store is a software-based online music service operated by Apple Inc. Songs purchased at the iTunes Store come in the AAC format, which is a slightly newer format designed to provide better quality sound from files that are an equal size to, or...
Read more
5.0
I liked
  • Great software
  • Great out
#888649
Reply to reviews
intended to drive callers away??? Trying to get assistance to "wipe" a phone with a defective screen before returning it to Apple. Could not find web resources to do this. Using iTunes to erase phone requires entry of user name and PW in phone, which is impossible...
Read more
applehater

applehater You mean to tell us that you could not go to Google and type in: "How to erase iPhone to factory settings"? Talk about lazy:https://support.apple.com/en-ca/HT201252

#862184
Reply to reviews
Apple asked me to do a software upgrade. When rebooting, it asked to reactivate my account. The iPad was my husbands and mine together and he passed away. I did not recall the original apple id password (iCloud), which was different from my other apple id. It was set...
Read more
applehater

applehater So let me get this straight, you want access to someone else's account after you decided to tap the update button and it's Apple fault because you don't know the password/secu...

1.9
I liked
  • Apple in the early days
I didn't like
  • Lack of answer
#861461
Reply to reviews
When you lose time that you could spend with your young children or look after your elderly parents is there a quantifiable monetary value on this? My answer is no. And so the saga of getting a restore done on my Apple iMac from a Time Machine that wouldn't work and...
Read more
bobs2015

bobs2015 "Corporate greed." That tells us all we need to know about you. Stop whining and grow up. You make all Brits look and sound like utter fools.

The Apple discussion forum is a joke. Just look at the millions of people who have expressed problems with Apple hardware and Apple software. Each discussion group contains thousands of people stating that they have the 'same problem' and yet there is almost NEVER a...
Read more
applehater

applehater The apple discussions are not moderated by Apple, its other users helping each other out. They tell you that when you sign up and try to post in there. But of course you would...

2.0
I liked
  • Apple in the early days
I didn't like
  • Lack of customer support
#555191
Reply to reviews