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Have been on hold now for an hour!!! No wait time info provided by IVR. No ability to request a callback. Obnoxious music on hold .....intended to drive callers away??? Trying to get assistance to "wipe" a phone with a defective screen before returning it to Apple. ...
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applehater

applehater You mean to tell us that you could not go to Google and type in: "How to erase iPhone to factory settings"? Talk about lazy:https://support.apple.com/en-ca/HT201252

#862184
Reply to reviews
Apple asked me to do a software upgrade. When rebooting, it asked to reactivate my account. The iPad was my husbands and mine together and he passed away. I did not recall the original apple id password (iCloud), which was different from my other apple id. It was set...
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applehater

applehater So let me get this straight, you want access to someone else's account after you decided to tap the update button and it's Apple fault because you don't know the password/secu...

1.9
I liked
  • Apple in the early days
I didn't like
  • Lack of answer
#861461
Reply to reviews

I have been doing business with apple for several years. In April I ordered $25 worth of game coins. I did not receive them. I have yet to receive them. The next morning my bank account had been charged $90+. I went back and forth with them for a few days to no avail....
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applehater

applehater Contact Apple 800-275-2273, speak with iTunes Support & Billing Tier 1 maybe even Tier 2 (they're albeit useless however) and calmly explain your situation.

#856680
Reply to reviews

Other Product Review

#705982
my iPhone was stolen is there anyway u can find it
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IPhone 6 Review

#682528
1.0
Apple does not back up their product! I'm on my second iPhone 6 and waiting for my 3rd replacement all due to audio issues! I'm so frustrated with Apple care over the phone. No one really cares about the issues and they transfer you from person to person. Each time I call it's over 45 mins. No one cares about you as s customer I feel.
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IPhone 6 Review

#652810
I have bought Apple iPhone 6+. After 1month its screen start cracking and now it's cracked all over. I am very possessive about my phone and never dropped it on floor but it's screen is spontaneously breaking.
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Iphone 5S Review

#640714
Fingerprint never worked,you have records of calls and refurbished phone,that still has same issue.Very disappointed Apple does not stand behind their product.Would like the cep be made aware of this problem.The phone was purchased last July,and had problems from the beginning.
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I sprung the extra money for the cellular version of iPad. However when I install a Simcard, I can't access the Internet. It looks like I wasted my money. Does anybody know of a work around. Blah, blah, blah, blah, b. B. B. B. B. B. B, b. B. B. B. B. B. B. B. N. B....
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Apple - Now I know why they're making so much money
Apple - Now I know why they're making so much money
The tech's advice about repairing a 5-yr old iMac is "junk it". They expect a 5-yr old product to fail and have designed the case to be prohibitively expensive to crack open and repair. They'll even give you credit toward the purchase of the latest and greatest...
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applehater

applehater Apple as well as most other companies rate their hardware at just 1 year. You can opt for the extended service and support agreements which only extend the life support by jus...

2.5
I liked
  • Clean design
I didn't like
  • Durability of product over time
  • Poor quality
#850109
Reply to reviews
Why do you have to make everything so complicated? For my iPod, I can't just go and simply sync one song. It has to go through the whole "waiting for changes to be applied" *** and won't let me sync music unless I restore my iPod. It's super annoying. I am NEVER buying...
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applehater

applehater Since you don't know how to use google, I will do it for you: https://support.apple.com/en-ca/HT201253 or call Apple at 800-275-2273 and request screen sharing so they can edu...

Too many new programs with bugs. Half of what I could do before is no longer an option. Screen navigating awkward and time-consuming. Can't uninstall some 'required' updates such as Adobe Acrobat 8. I'm thinking I should have never downloaded El Capitan but was...
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3rd Apple device to die in as many months, appalled at their alleged service and customer support, rude over the phone service and the inability to serve customers that have spend big dollars on *** apple products. I have an orchard of dead Apple products now. Lost...
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applehater

applehater Costed you what? Did you not use https://support.apple.com/en-ca/HT201250 to backup your data? Yes, YOUR data. No company is responsible for creation of backups (YOUR data) an...

1.0
I didn't like
  • Customer service arrogance
#832923
Reply to reviews
In my over 31 years with Macs, iTunes 12 is worse than all my other (mostly positive) Apple and Mac experiences combined, including the exasperating iPod, and one of the worst of my life. Formerly I easily transferred audiobooks both from Overdrive or ripped from CD...
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And effed it up. I can no longer logically load a playlist from my library onto my Ipod shuffle - now it's "sync" only. Wtf. Used to be so simple to use. Who rewrote the program so it functions like some alien abduction? Seriously, WHY, Apple, WHY? ***. You have all...
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