Apple Valley Animal Hospital Reviews
Apple Valley Animal Hospital Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apple Valley Animal Hospital has a 1.0 star rating from 1 review; consumers report strong dissatisfaction, citing poor customer service, a problematic website, and high price levels.
Positive Feedback
The clinical care and surgical outcomes were described as successful in one review, and staff prepared a private room for a sensitive procedure.
Negative Feedback / Risk Areas
- Apple Valley Animal Hospital reviews note long billing discrepancies and unexpected charges.
- Customers report poor customer service and mishandled communications around end-of-life care and ashes.
- Complaints mention issues with the website and high price levels.
Key Takeaways for Future Customers
- Confirm written cost estimates and payment/refund policies before procedures to avoid billing surprises.
- Document communication about pet handling and pickup times to reduce miscommunication.
- Consider reading other customer complaints and contacting the clinic directly about pricing and service questions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apple Valley Animal Hospital has a 1.0 star rating from 1 review; consumers report strong dissatisfaction, citing poor customer service, a problematic website, and high price levels.
Positive Feedback
The clinical care and surgical outcomes were described as successful in one review, and staff prepared a private room for a sensitive procedure.
Negative Feedback / Risk Areas
- Apple Valley Animal Hospital reviews note long billing discrepancies and unexpected charges.
- Customers report poor customer service and mishandled communications around end-of-life care and ashes.
- Complaints mention issues with the website and high price levels.
Key Takeaways for Future Customers
- Confirm written cost estimates and payment/refund policies before procedures to avoid billing surprises.
- Document communication about pet handling and pickup times to reduce miscommunication.
- Consider reading other customer complaints and contacting the clinic directly about pricing and service questions.
Media from reviews
San Diego, California
Apple Valley Animal Hospital Pet Medical Service Review from Victorville, California
- - Room was ready for euthanasia; no lobby wait.
- - IV and shots took long; dog turned away.
- - Ashes ready but name misspelled; another trip needed.
I brought my wonderful chow in to be put to sleep one of the hardest things I had to do. She had liver cancer they think I called ahead and was so very nice they had the room ready I didn't have to wait in the waiting room with all the other people.
2 guys came in to put the iv in her little arm and then they left, she was very uncomfortable and turned away from me and it took a long time for a lady to come it with the rest of the shots. And that's what I remember is the way she turned her back to me. I don't know why they didn't do it all together. Then her ashes were ready to be picked up and I went right down and they had spelled her name wrong so I had to take her back and leave her again and they sent her back today now I'm waiting again for her to be done and come back to me and make the 3rd trip down there again.
Which is about 22 miles one way. And the sad thing is she was never alway from home over night. Now so far she has been gone a total of 8 nights not knowing how much longer to get her back home. You might think I'm being silly because she is gone but it means a lot to me that's why I picked her up as soon as they called me..
Just a hobbible experence at a horrible time in my life.
They were kinda uncaring In my loss of my best friend for 12 years. Thank you
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Verified Reviewer |
Riverside, California
Apple Valley Animal Hospital - Surgery Price Review
- - Told the cost would be 1200, but final payment was 4000.
- - Surgery and recovery went well.
- - The company is dishonest and unprofessional.
Lied to from the beginning of the surgery! My dog broke his leg I was told a cost of 1200 by the time I was done I ended up payment 4000 and everything went great as far as the surgery and recovery process! Horrible company dishonest and unprofessional.
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This is not the Apple Valley Animal Hospital in Beavercreek, OH as they do not perform surgery on fractured legs. One needs to be specific and responsible in the postings to "Pissed Consumer".
If I post a bad review against Dr.
John Smith then I should identify which of the 237 Dr. John Smiths in the country I am referring to.