had flights canceled dropped us at airport terminal closed had to book flights on another airline very expensive trying to get money back no phone no to talk to apple reps. impossible all telephone recordings , they have your money and never try to resolve the problem...Read more
My birthday vacation turned out to be a birthday nightmare that was sold to me and my sister's by Apple vacation travel we were deceived by the booking agent that represents apple she said it ifa resort was a beautiful place to stay ok we took her word because...Read more
We did a 4+ square deal , ended up at grand oasis which is what I thought would happen. Stayed there before but it has got worse. The ac in rooms are bad, service at outside food places are bad, they had attitudes. Took day and a half to get lock for safe, mini bars...Read more
Apple Vacations Vacation Package Booking Review
by anonymous #889342
I needed to cancel my trip due to a sudden death in the family and Apple would not return any part of my payment. No compassion or consideration for a difficult time that I was going through.
Apple Vacations Customer Care Review
by anonymous #859781
They were only at our hotel for 2 hours the day after we arrived so we booked excursions threw the hotel and checked the book what time our transportation was coming to depart. The day we were leaving we stopped to meet the apple guy because he was in 8 to 10am. He was very rude to us and mad that we didnt book excursions with him.
Other Product Review
by anonymous #810874
Horrible. PUT US IN THE WRONG PLACE
Private Transportation Review
by anonymous #640616
Private transportation booked through Apple vacations left without notifying bellmen as we were in the lobby with 6 months child calming him down. Our luggage was waiting by the car, and driver did not turn back ad he did not leave hotel gate yet and security tried to stop and ask to return. Unacceptable level of service that left us with 6 months child and possibly of missing a flight.
Booking number # 0053874097 Me and my wife, we arrived on May 24th at 2.30pm to Dreams Punta Cana and we were offered right away an upgrade to preferred room. It was fishy right from the start that they offered us a "better room" for free. We wanted to see a difference...Read more
I can agree. I'm about to create a website dedicated to Apple complaints. I was just put through *** on earth by this company, from start to finish. My initial $4789 that I paid, turned into $5500. This company is a shame. They DO NOT CARE! By the time I realized the...Read more
I just wanted to give you a review of our trip. The hotel sucked!!! Stocked minibar was ***! There was no alcohol in our rooms and no matter how many times we asked, they would never bring it. Room service, Internet and anything else you might want were extra. The...Read more
April 28, 2016 Apple Vacations Customer Resolution Department Dear Apple Vacation: On March 16, 2016 myself along with Tammy McDaniel booked a vacation with your company. When calling your reservation department the customer service agent convinced us to book a 5 apple...Read more
I am very upset that my surprise 15 year anniversary trip for my wife was ruined by Apple vacations. You have taken the $2596.40 from my bank account for our dream trip which was the posted price, but magically afterwards, I got a second email indicating the trip had...Read more
They give all travel agencies a bad name. I Was made to think I HAD to book through them for my friends destination wedding in Punta Cana in order to be included in the wedding block of rooms and so on. We go to check in and are told that we have to wait 3 hours to...Read more
Apple Vacations failed to inform us our flight was canceled from Cancun back to the U.S. The Apple reps. at our hotel told us it would take 2 hours to let us know if they could book a hotel by the airport. I had already found there was a room available using...Read more