Skip to content
Apple Express

Apple Express Reviews

www.appleexpress.com
What is your customer experience with Apple Express?

Apple Express Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Recent recommendations: "Beware" and "Ask shippers to avoid Apple Express."

Key Takeaways for Future Customers

  • Expect delivery delays and missed windows based on Apple Express reviews.
  • Prepare for packages to be returned to shipper if undelivered.
  • Allow extra time and confirm pickup instructions; contact customer service early.

Negative Feedback / Risk Areas

  • Recurring customer complaints about late or failed deliveries.
  • Reports of long hold times and unclear callback handling.
  • Instances of blaming customers for delivery issues.

Positive Feedback

Reviewers did not report consistent positive experiences or reliable resolution from Apple Express.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Robert L Zza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Napanee, Ontario

Still waiting on package delivery, 5 days late

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Horrible delivery service. Suppose to have delivery between July 11th,and 17th.

8pm July 21st. Still no sign of my package. No email or call in regards to why,nothing. Spent 45 minutes wagon phone to speak to someone.

No luck. Pathetic

Cons:
  • Not dependable
  • Still waiting5 days past delivery date
  • Very late delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Beware

View full review
1 comment
Robert L Zza

Another order delivered to the wrong address. Thx fir good neighbors, I received my package.

Horrible delivery company people. Beware

Renren

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't deliver, returned item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Package returned; address not found.
  • - Address is a 24/7 university Residence Office with high volume.
  • - Reason: missing lat/long; callback not time-bound.
Updated by user Aug 05, 2026

They did not know how to find a major university. Useless

Original review updated Jul 21, 2026
Apple Delivery claims they can't find the address, and are returning my package to the shipper. The address is a major university Residence Office that's open 24/7, and receives hundreds of packages daily.

I've used this address to receive packages for 3 years. It's unbelievable a company hires delivery people who won't even bother to look at Google Maps. I even provided instructions for where to park to most easily reach the office.
I tried calling Apple Express.

They put me on hold forever, then asked me to "schedule a callback." After I entered my phone number, the recorded voice said, "Your callback has been scheduled." With no time given. That's not "scheduled." That's telling the customer off.
EDITED: I just spoke with Apple Express, who said the reason is because I didn't supply latitude and longitude for the delivery address, of all things.The rep was irrational, and blaming me for their incompetence.
Cons:
  • Lying about delivery office being unavailable

Preferred solution: Deliver product or service ordered

User's recommendation: Ask shippers to avoid Apple Express.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article