Anonymous
map-marker Frankfort, Kentucky

I wanted to cancel my order but was never connected to a live person. And nowhere was there a location to cancel on line.

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I ordered the product and IMMEDIATELY needed to cancel my order. I was never helped to get my order canceled. So I guess Ill have to wait till it arrives and return the item. I hope returning it is much easier than trying to cancel. I hope this company is not a rip_off. If I find out it is, I will report them.
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User's recommendation: Don’t order anything from this company. Terrible customer service.

Michele L Wsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chapel Hill, North Carolina

Returned item never refunded

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I have twice filled out the refund form, except for the serial number, which was too small to read. I did get something to return it with and sent it back. I have received no refund. My husband has mild memory and cognitive loss and was unable even to tolerate wearing the device, let alone comprehending it. Im sorry. Id hoped it would help his anxiety and depression. I sent everything below in my earlier communications.
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Loss:
$386

Preferred solution: Full refund

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