New Reviewer

Customer service pricing

A movement consultant came to view the location, I was given a price, I get only am estimate. I was quoted a 3 hr price, since no boxes' appliances, with exception of a washer &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; dryer. The move took 5.75 hrs @ an additional cost to me of just under $400.00 over what I was quoted. I called & spoke to the consultant, told I would get a return call, one week later,I called again. On my 2nd call,asking for the consultant, I was transfered to a different person. After speaking & he located property on a map web site, I was told that he would drive by the location & contact me the next day. This did not happen !! I am positive that I have never written a bad review. but almost $400.00 more &;amp; no resbeponse,I had tbeo do this.
View full review
ID
#2954635 Review #2954635 is a subjective opinion of poster.
Location
Shenango, Pennsylvania
Cons
  • Stated
Preferred solution
Price reduction

Apollo Moving and Storage - Long Distance Moving Service Review from San Diego, California

DO NOT HIRE THIS COMPANY!!! Two days ago, My bf hired them to move my things from a storage unit in Irvine down to San Diego. The two guys that were doing the driving/moving were Armando and Isaac. I am now missing a box of jewelry (expensive jewelry that i inherited from my mother) and a number of name brand purses (louis vuitton, michael kors, coach, etc.) I had other purses in the bin, but it looks like they only took the ones that had a popular/expensive brand name to it. My boxes/bins were labeled, so it looks like they knew what to take. I am filing a police report and will do whatever it takes to get my property back and make sure legal action is taken against this company. I have moved a few times before this and have never had my things stolen or missing. I am still sorting through all the bins and making note of everything that is gone. Apollo movers will not get away with this. Again, DO NOT HIRE THIS COMPANY.
View full review
ID
#924414 Review #924414 is a subjective opinion of poster.
Location
San Diego, California
Reason of review
Bad quality

Apollo Moving And Storage Staff Review from Mountain View, California

This company is a criminal enterprise. They give you a quote that's not to exceed and the salesperson tells you over and over again that as long as your items do not exceed what is on the quote they will honor the quote. Not true. When the driver showed up without even looking at what I had they already had a contract filled out with $1,700 additional space required on their truck they tried to get me to sign this saying that I was over I had more than I said originally. Now the driver said this without ever even stepping into the house and seeing what I had. I contacted Apollo and congratulated them for having hired psyche drivers. Drivers that knew what you had a new that you were over without ever even looking at your items. If you read the reviews online for Apollo this is a very common occurrence. This is a business practice that there's not an accident not a mistake not a one time thing. They are in the business of scamming people when they're at their most vulnerable.
View full review
ID
#793082 Review #793082 is a subjective opinion of poster.
Location
Mountain View, California
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Apollo Moving And Storage Moving Service Review