
Apia
Apia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apia has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Apia to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Think again don't make a claim", "Check what is being offered on roadside assistance", "Highly recommended", "Do not accept their assertions of you being a valued customer if they are at the direction of a third party underwriter. I believed I was dealing with APIA as my insurance company and this is not necessarily so.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apia has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Apia to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Think again don't make a claim", "Check what is being offered on roadside assistance", "Highly recommended", "Do not accept their assertions of you being a valued customer if they are at the direction of a third party underwriter. I believed I was dealing with APIA as my insurance company and this is not necessarily so.".
Lack of assistance with claim
12 weeks after lodging claim no information unless I call only to be told no further action until they receive fire report for total loss of motorhome not interested to follow up on their e mails indefinably on hold till they receive report matter going to ombudsman and cancelling other policys
User's recommendation: Think again don't make a claim
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRoad swide assistance .
When I started this policy , I stipulated that I wanted proper roadside service.. Not just a truck arriving.
A truck arrived no mechanic.
I sent the truck away,and repaired the fault myself. For the the price of my policy poor service, I could have got the same result from RACQ for a policy for half the price , because that's what they end up doing ,sending a truck
- Stipulate what your roadside assistance is
Preferred solution: Apology
User's recommendation: Check what is being offered on roadside assistance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of name
Company fixed the issue and I have been provided with apology.
With the advocacy of pissedconsumer on my issue the successful resolution has been reached. Thank you
Preferred solution: Nothing further is required
User's recommendation: Highly recommended
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of name
Company fixed the issue and I have been provided with apology. They rectified my change of name on their records
I have given you the opportunity to rectify my change of name from Robert Williamson to Bevan James Holland on the funeral insurance plan taken out and paid for by my wife June Williamson since 2011.
I will be taking further action to highlight your lack of satisfactionary action as advised in my call of September 4th
Your customer service rating will reflect ----minus 5 stars
- Service
Preferred solution: Rectify my change of name on the funeral policy in place since 2011
User's recommendation: Do not accept their assertions of you being a valued customer if they are at the direction of a third party underwriter. I believed I was dealing with APIA as my insurance company and this is not necessarily so.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour email?? I need to send through Power of...
Your email?? I need to send through Power of Attorney for my mother You have it well hidden!
J. Russell
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