Unclaimed
Api Outdoors Reviews
200
CLAIMED LOSSES
7
TOTAL REVIEWS
2.1K
PAGE VIEWS
Api Outdoors Reviews
New Reviewer
Voyager stand is missing v bracket , how to get one shipped
Trying in assemble stand and the v bracket is missing , not in the package , no good without it. Do I return or can a v bracket be shipped
ID
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Verified Reviewer New ReviewerBad customer service
API Tree stands, used to be a good company. Now if you call the phone number, it's out of service, now you can't find parts for the climbing stands, now you can't talk to a human being to even try to order a part for the stand! I'm lucky I can still find climbing chains. Bass pro really needs to step up Their game! API used to mean " dependability".
User's recommendation: If Bass pro refuses to stock API parts, the consumer should go to the Summit tree stand web site! stand.
ID
Location
Lead, South Dakota
Pros
- Good stands
Preferred solution
A real phone number, to order parts.
Dont buy a climber with a chain that wraps trunk
The coating on chain wore out and chain gets caught on any part of tree that extends a 1/2" from trunk This causes the climber to stuck on the tree
ID
Location
Oconto, Wisconsin
New Reviewer
Cannot contact their customer service disconnected stand just one-year-old stand just one-year-old all made of flimsy plastic parts all made of flimsy plastic parts I can't find anywhere to replace
The carrying Harness is extremely uncomfortable plastic pieces on harness broke after one year broke after one year cannot find replacement because there's no customer service Number they're in hiding
ID
Location
The Bronx, New York
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
The box my ladderstand came in did not include any assembly instructions or hardware
I have been attempting to get some one to talk to about this problem but no one answers any calls and the damn computer will not let me contact unless I pay $5 which is suppose to be refundable. I do not want to give you my credit card number. I need someone to contact me so I can get assembly instructions and hardware. Mike Carney 1-81*-899-****
ID
Location
Franklin, Indiana
Reason of review
Poor customer service
New Reviewer
Climbing stand recall
I have an API climbing stand that I am considering selling but want to make sure it is not a recalled stand. It is a Hi-Point two-piece stand, but I cannot find model no. anywhere. It does not resemble the stand pictured in the CPSA recall notice. Please advise. Grimsley Graham 479 270-****
ID
Location
Fayetteville, Arkansas
New Reviewer
Looking for stirrups or straps for API magnum
Magnum stand is thicker and accommodates hunters up to 350 pounds. I am on dialysis and currently weigh 205 pounds I looked for stirrups for the thicker frame but cannot find any. I bought the summit stirrups and they do fit around the thicker frame. I would also consider straps as I have seen on youtube an example of this sort of bringing the base of my climber up the tree. Any help or suggestions helpful. TY rhubbard4@***.rr.com Waiting in Wisconsin
1 comment
ID
Location
Kenosha, Wisconsin
The summit stirrups do not fit the API Magnum treestand as they are too small in diameter. I have tried to make stirrups by hand but do not feel they are as safe as manufactured stirrups. Straps may be a better alternative since there may not be a production stirrup for this heavier treestand that has 1 inch chains on it.