Jim L Ajb

Voyager stand is missing v bracket , how to get one shipped

Trying in assemble stand and the v bracket is missing , not in the package , no good without it. Do I return or can a v bracket be shipped
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lew c Fnp

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Verified Reviewer
| map-marker Lead, South Dakota

Bad customer service

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API Tree stands, used to be a good company. Now if you call the phone number, it's out of service, now you can't find parts for the climbing stands, now you can't talk to a human being to even try to order a part for the stand! I'm lucky I can still find climbing chains. Bass pro really needs to step up Their game! API used to mean " dependability".
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  • Good stands

Preferred solution: A real phone number, to order parts.

User's recommendation: If Bass pro refuses to stock API parts, the consumer should go to the Summit tree stand web site! stand

map-marker Oconto, Wisconsin

Dont buy a climber with a chain that wraps trunk

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The coating on chain wore out and chain gets caught on any part of tree that extends a 1/2" from trunk This causes the climber to stuck on the tree
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tim h Tmi
map-marker The Bronx, New York

Cannot contact their customer service disconnected stand just one-year-old stand just one-year-old all made of flimsy plastic parts all made of flimsy plastic parts I can't find anywhere to replace

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The carrying Harness is extremely uncomfortable plastic pieces on harness broke after one year broke after one year cannot find replacement because there's no customer service Number they're in hiding
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

michael c Qhh
map-marker Franklin, Indiana

The box my ladderstand came in did not include any assembly instructions or hardware

I have been attempting to get some one to talk to about this problem but no one answers any calls and the damn computer will not let me contact unless I pay $5 which is suppose to be refundable. I do not want to give you my credit card number. I need someone to contact me so I can get assembly instructions and hardware. Mike Carney 1-81*-899-****
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Reason of review:
Poor customer service
G. G Soy
map-marker Fayetteville, Arkansas

Climbing stand recall

I have an API climbing stand that I am considering selling but want to make sure it is not a recalled stand. It is a Hi-Point two-piece stand, but I cannot find model no. anywhere. It does not resemble the stand pictured in the CPSA recall notice. Please advise. Grimsley Graham 479 270-****
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Ronald H Ldh
map-marker Kenosha, Wisconsin

Looking for stirrups or straps for API magnum

Magnum stand is thicker and accommodates hunters up to 350 pounds. I am on dialysis and currently weigh 205 pounds I looked for stirrups for the thicker frame but cannot find any. I bought the summit stirrups and they do fit around the thicker frame. I would also consider straps as I have seen on youtube an example of this sort of bringing the base of my climber up the tree. Any help or suggestions helpful. TY rhubbard4@***.rr.com Waiting in Wisconsin
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1 comment
Ronald H Ldh

The summit stirrups do not fit the API Magnum treestand as they are too small in diameter. I have tried to make stirrups by hand but do not feel they are as safe as manufactured stirrups. Straps may be a better alternative since there may not be a production stirrup for this heavier treestand that has 1 inch chains on it.

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