400 CLAIMED LOSSES
1 TOTAL REVIEW
Arthur D Cbi
Failed to honor refund policy
When you purchase a product from Apex SQL through its vendor share-it!, the purchase page and its terms state that you are entitled to revoke your purchase for any reason if you have not downloaded and activated a product. If you approach either Apex SQL, they will quote a Sales FAQ page tucked away in a corner of their website which states that they do not offer refunds, but only refunds in kind. If you approach share-it, they'll wash their hands off your case and request Apex SQL to approve the refund, but guess what, Apex SQL will refuse to facilitate the refund, even though share-it is presumably prepared to offer it. Put yourself in my shoes as a customer and imagine what it must feel like to be told that despite having agreed to the terms in the purchase flow of a piece of software, that you would be held to the Sales FAQs tucked away in a corner on a product's promotional page. Now imagine what would happen to consumer rights if every company in the world did the same.
Companies Similar to Apex SQL
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.