Apex Skin
Apex Skin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apex Skin has a 1.9 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Apex Skin reviews note the website is valued by customers and the price level is reported as medium.
Negative Feedback / Risk Areas
- Recurring Apex Skin customer complaints focus on billing issues, including invoices sent to collections.
- Appointments canceled over disputed charges and reports of poor customer service and rude handling.
Key Takeaways for Future Customers
- Request invoices in writing before appointments and confirm billing history.
- Verify membership, subscriptions, or auto-ship terms and confirm appointments before arrival.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apex Skin has a 1.9 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Apex Skin reviews note the website is valued by customers and the price level is reported as medium.
Negative Feedback / Risk Areas
- Recurring Apex Skin customer complaints focus on billing issues, including invoices sent to collections.
- Appointments canceled over disputed charges and reports of poor customer service and rude handling.
Key Takeaways for Future Customers
- Request invoices in writing before appointments and confirm billing history.
- Verify membership, subscriptions, or auto-ship terms and confirm appointments before arrival.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Concord, Ohio
Nasty billing department
- - Tried to reschedule with Kelly; told of a 2016 bill and an unreceived invoice.
- - Invoice went to collections; appt canceled; supervisor hung up.
Tried to reschedule my appointment with Kelly. Kelly tells me that I have a bill going back to 2016.
Explain to Kelly that I never received the invoice. She tells me that invoice was sent to collections already but if I want appointment to pay the invoice. I told her to mail it because Im not paying for something that long. Called again to confirm about my upcoming appointment for Thursday.
Was told it was cancelled due to an invoice. Explain to Kelly again and the supervisor to send me the invoice for something that was already sent to collections in 2016.
The supervisor tells me that shes not going to argue with me and hangs the phone up in my face. Never going to do business with them ever again.
- Bad customer service lies about invoices back 10 years ago
Preferred solution: Apology
User's recommendation: Never do business with people who want you to pay for something that was sent to collections in 2016
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