Other Product Review
My screen is crack.Need to buy a black glass? Please call me at (347-575-****)
Commack, New York
Reason of review
Damaged or defective
Apex Appliance - Michael Rizzo
They came to my house to repair my freestanding ice maker. They determined that they needed to take it to their shop (may 2012) for repair. I kept calling to check on it and never got a live person and rarely received a call back. Very poor customer service. They claim they kept needing to order parts and the wrong ones came it. After 8 plus weeks they finally returned the unit to us but missing two face plates. Now the gears are showing and there is no temperature *** I spoke to Mike on 6-25th and he said he would look for the parts and call me back. I sent them pictures of the missing part areas per his request. Here we are 8-2-12 and they have not called me. I am so disappointed.
West Point, Georgia
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