Apartment List Reviews
Apartment List Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apartment List has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied. Recent recommendations include "No" and "Call the property before trusting this site." Reviewers value customer service and diversity of services and report a high price level.
Key Takeaways for Future Customers
- Check Apartment List reviews and call listings directly before engaging.
- Expect emphasis on customer service but verify access to live assistance.
- Be cautious about fees before connecting to representatives.
Negative Feedback / Risk Areas
- Recurring customer complaints about alleged scam contacts and paid connections.
- Billing and refunds concerns related to a $5 connect fee.
- Account access and business account support issues when contacting customer service.
Positive Feedback
Some reviewers note useful listings and a range of property options despite service and billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Apartment List has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied. Recent recommendations include "No" and "Call the property before trusting this site." Reviewers value customer service and diversity of services and report a high price level.
Key Takeaways for Future Customers
- Check Apartment List reviews and call listings directly before engaging.
- Expect emphasis on customer service but verify access to live assistance.
- Be cautious about fees before connecting to representatives.
Negative Feedback / Risk Areas
- Recurring customer complaints about alleged scam contacts and paid connections.
- Billing and refunds concerns related to a $5 connect fee.
- Account access and business account support issues when contacting customer service.
Positive Feedback
Some reviewers note useful listings and a range of property options despite service and billing issues.
Santa Ana, California
Scams
- - Charged five dollars for live assistance.
- - Shutting down my Apartment List account.
Not go to the third degree for what happened and get all the information and then you wanna charge five dollars just to switch my call to a LIVE assistance. That really sucks so that being said Im shutting down my Apartment List.
Help my fellow Renters is looking for a place and when you dont know, you jump on opportunities like that scam email I got, but because I was aware of it it happened to me nine years ago.
They were so happy that I called them, which was the company that was renting the house and they also told me to let them know if I found something that I needed help with to contact them.
That service not pay five dollars that youll get back maybe or maybe not! I guess the lawyers are as hard up and the poor people out here that cant even afford five dollars in gas. I will never ever refer anyone to you again dont bother reaching out to me.
You guys messed up and I took the emails to the police department and opened up a complaint. Did not contact me anymore at all.!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Ana, California
Contacted by a scammer I want to report
The reviewer tried to contact the company before posting this review.
First of all, not charging five dollars just to connect me to somebody. Secondly Im helping you these are your listings so maybe I just need to put their complaint that you cant get a hold of you unless you pay five dollars first you guys are ridiculous. Im switching apartment listings Company.
User's recommendation: No
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Goodyear, Arizona
Hello, I am seeking to get open and...
The reviewer tried to contact the company before posting this review.
Hello, I am seeking to get open and unpaid invoices for the following three properties:
Elevate at 27th Apartments
Elevate at Thomas Apartments
Elevate at South Mountain Apartments
Fort Worth, Texas
Landlord online access to property details
The reviewer tried to contact the company before posting this review.
Trying to reach a live representative for business account assistance. Please call property manager at 254-526-****
I'm hoping to speak with a Chicago listing...
- - Wants to speak with a Chicago listing specialist and share a condensed list.
- - Account is inaccessible; call Maggie Noonan at (312) 28*-***.
I'm hoping to speak with a Chicago listing specialist. I have reviewed, plenty and condensed my list.
But for some reason my account is no longer accessible. I really don't want to start at zero. I also have a search criteria that would definitely help the both of us.
Can someone please call me? Many Thanks, Maggie Noonan (312) 28*-***
False advertisement
The reviewer tried to contact the company before posting this review.
False advertisement caused me to lose my money and I'm in a domestic violence situation with my kids with me so I really need my money
- Lost money
Preferred solution: Full refund
User's recommendation: Call the property before trusting this site
Real Estate Expert Talks
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