AP Intego
AP Intego Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AP Intego has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and rating distribution is 100% unfavorable. Recent recommendation stated: DON'T USE Next Insurance/AP Intego for workers comp. Reviews cite high price level, billing practices, and poor customer service.
Positive Feedback
No positive aspects reported in the available reviews; there are no positive ratings or endorsements.
Negative Feedback / Risk Areas
- Frequent billing errors and apparent overcharging leading to financial strain.
- Slow or absent customer service responses when reinstating policies or resolving disputes.
- Unclear refunds and last-minute payment increases without adequate notice.
Key Takeaways for Future Customers
- Check AP Intego reviews and AP Intego customer complaints before purchasing workers comp coverage.
- Monitor billing closely and document charges to pursue refunds if overcharged.
- Consider alternative carriers if prompt customer service and transparent billing are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AP Intego has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and rating distribution is 100% unfavorable. Recent recommendation stated: DON'T USE Next Insurance/AP Intego for workers comp. Reviews cite high price level, billing practices, and poor customer service.
Positive Feedback
No positive aspects reported in the available reviews; there are no positive ratings or endorsements.
Negative Feedback / Risk Areas
- Frequent billing errors and apparent overcharging leading to financial strain.
- Slow or absent customer service responses when reinstating policies or resolving disputes.
- Unclear refunds and last-minute payment increases without adequate notice.
Key Takeaways for Future Customers
- Check AP Intego reviews and AP Intego customer complaints before purchasing workers comp coverage.
- Monitor billing closely and document charges to pursue refunds if overcharged.
- Consider alternative carriers if prompt customer service and transparent billing are priorities.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reinstatement
- - Trying to reinstate my policy.
- - I have been bounced around for weeks with no email reply.
- - I have called AP Intgo, Next and Travelers.
I am trying to reinstate my policy. I've been bounced around for weeks, I've emailed and gotten no response.
ub-3ry5401a 24-42-g.
I'm begging someone to help me
Who I've been calling :AP Intgo, Next, and Travelers
Phone numbers 888-289-****-855-222-****9-88*-***-****.
Preferred solution: reinstatement, Ive been trying to talk to someone for weeks and bounced around
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issues and errors, poor customer service
- - Over $1,500 owed for duplicating a member; refund promised.
- - Paid $2,141.92 to catch up; bill jumped from $502.02 to $1,501.89 with no explanation.
Regarding policyholder: R** R***** LLC
Policy number: *****
About 2 weeks ago, we discovered that Next owes our company over $1500 for duplicating one of our members, listing him on the policy twice under 2 different formats of his name, and double charging us for his workers comp. Next even sent us a letter to confirm this, saying we would be repaid for the overpayment.
We just paid $2141.92 on November 24th, to catch up on a missed payment, which still included the erroneous upcharge for the duplicated member.
This policy is a significant burden to our small company financially, due to this extreme overcharging.
Today, I got an email stating there had been a change to our upcoming payment amount but was not given a reason. Our bill was supposed to be $502.02, but was increased last minute to $1,501.89-- furthermore, I only just received this letter on the same day the payment was to be taken.
This is absurd, we are too small of a company for this to be sustainable. What is going on now?
And why is the notice of this drastic price increase so short?
Additionally, when will we get the money back that we're owed for overcharging us? We have fallen behind because of this error, and it will be impossible for us to catch up until you make it right.
- Hard to get customer service to communicate
- Overcharges
Preferred solution: Price reduction
User's recommendation: DON'T USE Next Insurance/AP Intego for workers comp
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