Aoolia Optical
Aoolia Optical Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied due to delayed fulfillment, wrong (non-prescription) sunglasses delivered, and refusal to refund.
Positive Feedback
There are no notable positives in the available Aoolia Optical reviews; recommendation suggests keeping or finding another prescription eyeglass provider.
Negative Feedback / Risk Areas
- Customer service unresponsive and did not honor stated policies, a frequent Aoolia Optical customer complaints theme.
- Billing and refunds issues reported after order cancellation and late charge.
- High price level and limited product diversity compared to expectations.
Key Takeaways for Future Customers
- Consider other prescription eyewear providers rather than relying on Aoolia Optical reviews for trust.
- Verify refund and customer service responsiveness before purchasing, especially for prescription orders.
- Avoid subscription or auto-ship expectations here without clear policies documented.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied due to delayed fulfillment, wrong (non-prescription) sunglasses delivered, and refusal to refund.
Positive Feedback
There are no notable positives in the available Aoolia Optical reviews; recommendation suggests keeping or finding another prescription eyeglass provider.
Negative Feedback / Risk Areas
- Customer service unresponsive and did not honor stated policies, a frequent Aoolia Optical customer complaints theme.
- Billing and refunds issues reported after order cancellation and late charge.
- High price level and limited product diversity compared to expectations.
Key Takeaways for Future Customers
- Consider other prescription eyewear providers rather than relying on Aoolia Optical reviews for trust.
- Verify refund and customer service responsiveness before purchasing, especially for prescription orders.
- Avoid subscription or auto-ship expectations here without clear policies documented.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Took my $$$
- - Canceled after 5 hours; charged anyway.
- - Sunglasses delivered without prescription lenses.
- - Refused to acknowledge mistake; refund requested.
As of today, have not received a full refund, but they do send e-mails validating their position. I have take to going directly to U-tube site and leaving warnings to potential customers.
As promised, received this today Aoolia2:24 AM (7 hours ago)to me##- Please type your reply above this line -##Hi owens.jasmine8:Glad to receive your message.We confirm that you purchased the sunglasses, and there is no problem with the product we made. Considering you are our valuable customer, we can provide you with a special discount for your new order.
Thank you for your understanding.If you have any other questions, please feel free to contact again.Thank you,BubbleThe Aoolia Customer Satisfaction TeamAs you can see, no consideration of stolen money. No where does it say "Prescription Lens" but "Sunglasses". Why would I want to purchase from this company in that they stole from me, and violated their own customer refund policy.
Do not buy from this company. I will continue to update u, thanks
Customer service is non-existent, and a complete disaster in that they did not honor their own customer service policy. Please don't use this company, they are "Thieves", I am 74 years old, what can I do with sunglasses, "NOTHING!"
- No prescription lens
- In frame that are sunglasses
Preferred solution: Refund of $$ taken!
User's recommendation: Keep or find another prescription online eyeglass provider
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