Manufacturer: Aon Category: Claims Clear all filters (4 of 4 reviews match)
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My cousin passed and I needed to change the flight arrangements of my trip.Not only did they not respond to the claim they just denied it. It is in the fine print it needs to be immediate family. This apparently means parents, siblings, and children of the fore mentioned. Waste of time and money. I ended up buying a new ticket as advised by the companys policy, instead of just changing the flight with the airline. now I have paid double and...
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1.4
Aon
I didn't like
  • Insurance scam
#996487
She has had MS for 30 years and has medication to treat herself, however AON Affinity Travel Insurance said in their disclosures she must have went to her medical doctor and got him to make an Attending Physician Statement and then they want access to all of the patients medical records. Such ***. Will never buy travel insurance again and highly discourage anyone else from doing so. This is such a SCAM. Why cant people just make an honest...
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Aon
I didn't like
  • Insurance scam
#974435
they have very bad customer service.Do not take out travel ins on line with this company. They will rip you off. will not pay claim. will claim you never ins with them. Please report them to the better business bureau and let everyone you know not to do business with them. i have been trying for at least 6 months to get them to pay a claim. now they say i never took out the ins. even though they charged my credit card for the ins. they will not...
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1.0
I didn't like
  • Claims process entire experience
#939553
A week later, after numerous calls and roundy-round, I filed a claim with AON, Cheap Tickets' Insurance conglomerate. By then, to Delta's credit, they had credited back our upgraded seats, baggage fees and departure tickets for the flights going up - classy & considerate. AON, on the other hand, finally responded in late July, stating that they were "sorry to hear about your home water casualty" but that the policy requires that the Homeowner...
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2.5
I didn't like
  • Customer service
  • Getting different answers
#896928