Manufacturer: Aon Hewitt Category: Claims Clear all filters (4 of 4 reviews match)
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I am beyond pissed off at aon/merck.I have gone thru all the instructions immediately to be sure my reimbursements came back timely. Last call to the rudest person at aon told me she would not look at my account to be sure everything was okay and check on my reimbursement....her comment was if you did your auto reimbursement then you are just going to have to wait 90 days! I know people who i gave info to and they set up weeks after me and they...
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1.5
#996446
i have been trying to get reimburse for my medical plan through Kaiser since 04/01/2016.Kaiser is showing me an active paying member.However I have not received payment from my spending account since march 2016 .my ss is [REDACTED] dob 08-12-1950, retiree of AT&T. Kaiser has confirmed that I am a active member and I have spoken to at least 20 employee regarding this. I spoked to an rep (JORDAN) with YSA your spending account, HE advised me to...
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Anonymous

Anonymous Person who wrote this, you need *** your personal information stat this website can be read by anyone including people scamming for personal information. Delete this immediat...

I didn't like
  • Service
#975228
Customer service was very poor denied claims that were medically documented.Treated their clients like they were trying to pay them out of their own pocket book. The temporary disability with only 275 a week and was denied numerous times. Made it so frustrating it wasn't even worth getting paid the disability.I was out at work two different times and wasnt worth the hassel to get paid because I didn't want to deal with him they were so horrible
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After filing a claim thru Boeing Total Access, I was called for the initial interview buy a person named Shawn, with Aon Hewitt. He called me at 8:39pm and I politely made the comment he was working late; he did not know what state he was calling or the time in my state of Arizona. I told him no problem, let’s do the interview and get it done. Nope, he then tells me that his shift ends in just a few minutes and so he can’t do it now. HE...
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Anonymous

Anonymous Same stuff I get.

1.0
I didn't like
  • Overall intransigent managment
  • Incompetency of actuarial staff
  • Rudeness
#837798