michael b Aen
map-marker Newburgh Town, New York

They keep breaking my ability to sync email using outlook

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They're breaking my ability to sync email using outlook. Then want $29. a month to fix it. When I say no, they lower it to the top $19. I still say no but they continue to tell me how happy I'll be if I give them money to fix what they intentionally broke. It seems my only choice is to pay the extortion or use their website that filled with ads. I found this article "Verizon sells media businesses including Yahoo and AOL to Apollo for $5 billion PUBLISHED MON, MAY 3 2021" It appears Apollo is intentionally breaking me to extort money. Twice in the past 2 weeks.
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Preferred solution: Let the company propose a solution

User's recommendation: Stay clear of aol. I was forced when verizon fios gave mail to them.

aolsupport

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Verified Reviewer
| map-marker California City, California

Informations/ Technology Support

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AOL Net is one of the best-known for Customer Service care, Tech Support. Call to Contact 800 telephone Help Desk Helpline center Representative for Mail, webmail technical Live Chat USA, CANADA FOR forgot password recovery AOL 24x7 hours. And best-known service providers today and people have been very reliant on it.
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Preferred solution: Full refund

Neal G Atq
map-marker Morganton, North Carolina

Msnbc news on Aol

Let's see how much "support" I will get. I have been using AOL since 1995. Its time to pack in aol and say goodbye. Come to think of my last conversation with AOL I was informed that the $4.99 im charged each month will be removed. Lol, its been months since that conversation. Oh, the conversation was recorded as I was told for I believe training purposes. Maybe go find it? If you want me to stay on board its very simple MSNBC" childish reporting about the Forensic Ballot Audit is going on as I type in AZ. What they find will be reported God or bad. I don't need to hear how the Republicans are fantasizing on basically seeing Biden replaced by Trump. Bottom line its a childish made up opinion, most importantly ITS NOT THE NEWS. That said its the top story on your news page. So its as much the fault of the idiot at Aol putting that on the page. For the record I'm no Trumper just your average Joe, a life long Democrat who's seeing the news being a puppet by the Puppeter. This country is looking like a freaking Banana Republic. Put up actual news. I can always by the Globe or Enquirer is I want to cut its the same crop im seeing on my AOL news Channel.....
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Eileen N Vzb

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Verified Reviewer

Unethical Business Practices

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My AOL/Verizon email was working the beginning of the week, and a day later I received a message that my email was invalid, so I called AOL Email Support. After holding for almost an hour, I reached a representative, who told me I needed to purchase a monthly Yahoo Plus Tech Support Plan for $15 a month to fix the problem, which I did.

They said they would transfer me over to Tech Support, but I got disconnected instead. I continued to try to reach Yahoo Tech Support but kept getting a busy signal, so tried to reach them through AOL Customer Service, but each time I was transferred I received a busy signal. At 3 AM I was still trying to reach Yahoo Tech Support and finally did, only to be told that they can not fix my email problem, as they did not have access to my account. I was told to call back after 8 AM, but once more I got a busy signal.

I finally called AOL Customer Service and cancelled my Yahoo Plus Tech Support Plan, but was told I would not be refunded the $15, even though I cancelled the plan the day after I signed up for it.

Felt I was sold the plan under false pretenses. AOL Customer Service tried to discourage me from canceling my plan, telling me they would give me a discount if I kept the plan, but I told them not to send me any emails, just cancel the plan, period.

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Loss:
$15

Preferred solution: Full refund

User's recommendation: Do not buy this plan, as it is a waste of money.

margaret p Vts

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Verified Reviewer
| map-marker Mahopac, New York

Nothing is ever done

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asked for help preventing someone using my email address to send out obscene material aol just ran me around in circles after much corporation gibberish I hung up on them-absolutely no resolve they hid behind in quotes gov regulations ---one can not take a call when on a phone line in use when there is only one phone and its a land line trying telling those-at aol its not possible
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Anonymous
map-marker Saint Augustine, Florida

Customer service

Can not find an email for AOL's customer service. With the current virus situation, they should have that ad a priority !!!!!!!!!!!!!!!!!!!!!1
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Anonymous
map-marker East Alton, Illinois

I am sick and tired of the liberal agenda of AOL!

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There is more false information out there! AOL needs to be more neutral!
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User's recommendation: Less political. More neutral.

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