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AOC Monitors

AOC Monitors

aoc.com
What is your customer experience with AOC Monitors?

AOC Monitors Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AOC Monitors has 4.1 star rating based on 3 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Pros: Thoughtfull customer service, Willingness.
    Cons: Lot of delay in answering.

  • Recent recommendations regarding this business are as follows: "Don't buy a mouse from Britain living in Jamaica expecting easy customer support".

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Juan Diego R Ssq

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Verified Reviewer

Warranty

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They couldn't help me, but at least they provided useful information. They made me feel like it was not due to unwillingness to help, but simply because of policies and procedures. At least I found more ways to fix the issue, and they also helped me with the language preference I had.

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Pros:
  • Willingness
  • Thoughtfull customer service
Cons:
  • Lot of delay in answering

Preferred solution: Deliver product or service ordered

Femi F Xfd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Additional information - invoice and device manager error

Contains 1 confidential file for company representatives

I initially set the monitor up using the display port cable and later set it up using the HDMI cable, but neither gave any sound output.

I checked the Device Manager and got this error below, but I don't know how to resolve it.

Device SWD\MMDEVAPI\{0.0.0.00000000}.{4dcc107e-825*-***b-bceb-ca249a6f69a2} was not migrated due to partial or ambiguous match.

Last Device Instance Id: SWD\MMDEVA

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Preferred solution: I want to know how to get sound from the monitor. Please, advise how to fix the issue.

James D Jze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Germantown, New York

Jakeweb@***.com

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I have a vertical line crossing back and forth. I don't know what caused it to occur. I tried to follow a YouTube solution, but I couldn't get through it. I'm 79 and my hearing and vision are not very good. Can you provide me with a step-by-step list that I might understand? Is there a PDF user manual explaining what the buttons on the monitor screen are?

Respectfully,

Jake

P.S. When I tap the button to the right of the monitor base, it comes up but not for very long.

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1 comment
TPV Support

Hello James, We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the AOC product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation directly through our AOC monitors portal.

Please reach out to our support dept. at: https://***/us/support or by phone 888- 838-**** (M-F, 09:00-17:00 PST) and we'll be pleased to see what we can do to help! If you send us an email, which will create a ticket please include your information to better assist: #1 Full Name: Physical Address (including City, State, Zip Code, Country, apartment number, no PO Box): Phone Number: #2 Product Name / Model ID: Serial Number: Date of purchase: #3 - Photo of FULL screen while turned on to show the problem.

(Note: If issue can not be captured via photo. Please send a video of the issue.) - Copy of your receipt to verify the purchase date - Photo of serial number label on the back or bottom of the unit Thanks!

Nate S Byk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AOC GM200 Software???

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I recently bought the AOC GM200 mouse however it will not show up on the g-menu, is something wrong?

I would like to change the debounce time to get higher clicks per second however this is an issue.

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Preferred solution: Apology

User's recommendation: Don't buy a mouse from Britain living in Jamaica expecting easy customer support

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