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Verified Reviewer New Reviewer

Half my ultrawide is darkened

3.0
I received a return label for when I receive the new one however I don't remember ever giving them my address.
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#2818369 Review #2818369 is a subjective opinion of poster.
Pros
  • Looks
  • Price
Cons
  • Quality
  • Availability for contact
  • Customer service
Loss
$370
Preferred solution
Let the company propose a solution

WE WERE NOT REIMBURSED THE WHOLE AMOUNT PAID

We had the misfortune to have to claim warranty against AOC-Brasil, our local subsidiary of AOC Envision Peripherals and object of many consumers complains. They manipulated things in order to take illegal advantage at your cost. Brazilian law says the local branch and the manufacturer have joint responsibility. In the case of our Breeze Tablet made in China AOC-Brasil proposed to reimburse the purchase price. This was done in the most gross and unacceptable way, by changing the purchase date and the US$ exchange rate in their favor, thus stealing 32% from us. We have written to Hong-Kong headquarters with the claim details, asking them to instruct AOC Brasil to refund us the correct amount paid. AOC-Brasil hasn´t answered the intimation of our Consumers Protection Organization, nor all our messages and letter. At the same time, while Hong Kong is reading this, we have entered action against AOC-Brazil at the brazilian justice.There will be much more to pay than our purchase price: moral damages, legal fees, attorneys, reputation, brazilian and international consumers rights organizations.
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#807059 Review #807059 is a subjective opinion of poster.
Location
Campo Grande, Mato Grosso Do Sul
Reason of review
Warranty issue
New Reviewer

AOC Envision Peripherals Inc.

Looking for a reliable monitor AOC is not worth the money. I bought 19in. in 07 and twice shipped for the same problem to their tech site for the same problem. the first time they fixed it the second I was required to pay 125. why invest in a problem that might occur again. The company president does not respond to that question. no discount just pay or go away. AOC Envision Peripherals Inc. should not be your first choice second or last or you could be paying twice for a bad monitor. Makes you think of thier other products.
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#170176 Review #170176 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$199

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