Bryan B Xoj

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Stay away from this company

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Updated by user Mar 30, 2020

It is now March 30th and I still have received no word from Antop. I don't suspect I ever will. I will never deal with this company again and I strongly urge anyone else to stay away from this company

Original review Feb 28, 2020
I purchased a UFO Dual-Omni Smartpass Amplified HDTV antenna model AT-415B from this company to replace a cheaper thirty five dollar antenna. I was expecting, according to the manufacturers claims, to receive more channels and a clearer picture. I didn't receive any more channels than the cheaper antenna and the channels that I did receive froze and pixelated constantly. I called Antop and spoke with a rep (Mike) and was told that omni directional antennas will not pick up signals as well as directional antennas. I responded " so I just wasted one hundred dollars" and he said " sorry, have a nice day".
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Loss:
$100
Pros:
  • Prompt shipping
Cons:
  • Inadequate products horrible customer service

Preferred solution: Full refund

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