New Reviewer

They took my money and never send me anything

Hi I to purchased Norton 360 antivirus package from AntivirusXpress on (06-03-2011) Antivirus Xpress.com, after almost six months tried to registar but Norton tells me its a invalide code over suscribed. E-mailed customer support at AntivirussExpress to no avail, no reply to any mail, they have not a valid customer service phone number. Today I found around 100 complaints from others, they all are almost the same situation and we all never got refund $, invalid code, never got the software, etc. Complete scam don't buy their product and be careful because everything seems truth and safe pay by Pay-Pal.
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ID
#279464 Review #279464 is a subjective opinion of poster.
Location
Bellevue, Washington
Loss
$120
New Reviewer

Purchased Norton 360, Got Norton Internet Security

Update by user Aug 15, 2011

To date, no response from Antivirus Xpress. I sent another request 8/14/2011.

Original review posted by user Jul 15, 2011
I purchased Norton 360 online from AntivirusXpress. It was a download with a free 90 day trial period. I did not realize the key code they gave me was for Norton Internet Security (a lesser product) until after the 90 day free trial was over. I tried to contact them twice through their website with no response. Do no do business with this company. I can't even find out where they are located. I also could not find anything on the internet about this company. It was a case of bait and switch. This company should be sued for fraud.
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2 comments
#352388

:cry I am one of the suckers to buy (Anti Virus Xpress)downloaded and never got the program. Paid 49.97, have tried to email and never got a response.

Don't even know their addy. This sight needs to be off the internet to keep people from buying product.

It's surely scam! Do not buy from these people!

#316728

Thanks for posting this review, it steered me away from this company and cost them my business. I'm buying Norton Internet Security 2011, and Sam's Club has a boxed copy good for 3 PCs for 49.98, which is $8 higher than antivirusxpress, but at least I get a legit product plus the CD.

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ID
#249223 Review #249223 is a subjective opinion of poster.
Location
San Jose, California
Loss
$79

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