Anonymous
map-marker Lockport, New York
#5115103 
Report Review
Reply as Company

Never received email confirmation for my order but money was debited from my account

Exactly as described above - despite two subsequent phone calls, we still haven't received an e-mail confirmation of the order.
View full review
Comment
Helpful
Ammy Nss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Russellville, Arkansas
#5061362 
Report Review
Reply as Company

I can’t give e review yet because I just called the phone number and explained the issue to the customer service number

I ordered a light that doesn't fit over my island . I need to speak with someone who can help me exchange this light please
View full review

User's recommendation: I would recommend you to others , I just need to speak with an assistant who can help me asap.

Comment
Helpful
Windy Qyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Santa Maria, California
#5003716 
Report Review
Reply as Company

Called to cancel order

I need to cancel an order 130******** before it gets shipped! The wingback chair and set of dinning chairs this was an error! Please contact me to cancel this order! Thank you Carol Vitelli 805-757-****
View full review
Comment
Helpful
Ammy Nss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Russellville, Arkansas
#4848692 
Report Review
Reply as Company

I have a question about an item I'm interested in

Im needing to know what the weight on your Transom Chandelier is ? I cant find the item # on the description part ,but its priced at $ 698.00 . It states it is a non return item . I really want to order this from your company , but I need to know what the weight is ? I will order it tomorrow the 25th of July as soon as you get back with me . Thank you so much .
View full review
Comment
Helpful
Gayle C Xjf
#4632960 
Report Review
Reply as Company

I received wrong item and customer service is not taking care of issue

1.0
You sent the wrong item. I notified company several times provided required information and promised it would be handled correctly - still no resolution. Very poor customer service
View full review

Preferred solution: The correct product

User's recommendation: Don’t shop here

Comment
Helpful
Anonymous
map-marker Syracuse, New York
#4631467 
Report Review
Reply as Company

Damaged product

2.0
AntiqueFarmHouse - Damaged product
AntiqueFarmHouse - Damaged product
AntiqueFarmHouse - Damaged product
I did not speak to a customer service representative. I left a message and have not heard back from anyone. I ordered 2 - 3 piece metal crown cloches. One set was damaged as the finals were broken off. I have pictures if needed.
View full review
Comment
Helpful
Anonymous
map-marker Greensboro, North Carolina
#4358911 
Report Review
Reply as Company

No communication

2.6