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Anthonys Coal Fired Pizza and Wings

Anthonys Coal Fired Pizza and Wings

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What is your customer experience with Anthonys Coal Fired Pizza and Wings?

Anthonys Coal Fired Pizza and Wings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Anthonys Coal Fired Pizza and Wings has a 3.3 star rating based on 1 review. Consumers are mostly neutral; reviewers value location, discounts, and low price level.

Key Takeaways for Future Customers

  • Check current gift card and rewards policies before purchase.
  • Consider takeout instead of dine in given reported issues with in-restaurant service.
  • Expect good food but contact customer service for billing or rewards questions.

Negative Feedback / Risk Areas

  • Multiple customer complaints about gift cards not delivered or unusable for tips.
  • Unresolved rewards redemption and billing issues with slow or no callback from customer service.
  • Reported poor in-restaurant support and manager follow-up delays.

Positive Feedback

Food quality is consistently praised and one reviewer noted a prompt resolution after contact.

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Media from reviews

Anthonys Coal Fired Pizza and Wings - An unused balance
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Anonymous
map-marker Orlando, Florida

Gift Card Use

Issue still has not been addressed.

Worst company policy ever. YOU HAVE LOST A VALUABLE CUSTOMER. WHAT ASHAME Please call me at 407-694-****

Thank you Tom

User's recommendation: Don't do dine in the restaurant, I had a problem for 2 weeks and still cannot get someone to call me back to resolve my issue. Do not purchase gift cards as you cannot pay your tip on the gift card. Manager said it was a corporate choice to not be able to pay your gratuity on your gift card. You have to leave the tip in cash. I will not longer dine inside the restaurant. I purchase a thousand dollars worth of gift cards for several years, NOT ANY MORE.

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Anonymous
map-marker Springfield, Massachusetts

Purchased $100.00 gift certificate online (Credit Card charged $100.00 Dec 2) never received.

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AI Highlights
  • - We did not receive the gift certificate.
  • - Our credit card was charged $100 on Dec 2, 2024.
  • - We expected an additional $40 Black Friday offer.

We never received the gift certificate we purchased on line. credit card charged $100.00 on Dec 2, 2024.

We bought expecting an additional $40.00 (black friday offer)

Thanks you

Phone number 978 870-**** address 131 Burrage St, Lunenburg, MA 01462

User's recommendation: I received a response from Anthony's within an hour.Problem resolved.

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Hope L Myh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

An unused balance

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AI Highlights
  • - Unable to redeem a $10 reward at payment; staff and manager couldn't resolve it, I left after 15 minutes, and corporate hasn't returned calls.
Anthonys Coal Fired Pizza and Wings - An unused balance

Went to pay my bill and asked waitress to redeem my rewards, when she came back she said couldnt redeem the $10? When I asked her why she had no answer so I asked for a manager to look into and after 15 minutes comes back to say three people cant figure out how to redeem it?

Its clearly there on my rewards app but manager would come out to talk so I just left.

I have now called corporate at least 4 times and no return call. Whats the point of giving rewards if you cant use them?

Loss:
$10
Pros:
  • Always good food
Cons:
  • I feel like somebody should care

Preferred solution: My $10 credit

View full review

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