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Anthem Moving Services

Anthem Moving Services Reviews

anthemmovingservices.com
What is your customer experience with Anthem Moving Services?

Anthem Moving Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Anthem Moving Services has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and report high price levels and poor outcomes.

Positive Feedback

No positive comments were reported by reviewers of this moving company.

Negative Feedback / Risk Areas

  • Multiple Anthem Moving Services reviews report damaged items and inadequate claims follow-up involving insurance providers.
  • Anthem Moving Services customer complaints focus on billing practices, unexpected fees, and denied refunds tied to deposit and cancellation terms.
  • Poor communication, contract discrepancies, and unreliable scheduling highlight weak customer service from this mover.

Key Takeaways for Future Customers

  • Read and keep a copy of the contract and verify cancellation and refund policies before paying a deposit.
  • Document inventory and ask about insurance handling and claims procedures beforehand.
  • Be prepared for limited communication and potential billing disputes; consider alternate movers if concerns arise.
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Media from reviews

Anthem Moving Services - RIPOFF ANTHEM MOVERS
Anthem Moving Services - RIPOFF ANTHEM MOVERS - Image 2Anthem Moving Services - RIPOFF ANTHEM MOVERS - Image 3
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JAMES L Hhq

RIPOFF ANTHEM MOVERS

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AI Highlights
  • - They broke my antique coffee table and ruined the carpet by spilling orange soda.
  • - Do not use Anthem Moving; they ruined my move.
Anthem Moving Services - RIPOFF ANTHEM MOVERS
Anthem Moving Services - RIPOFF ANTHEM MOVERS - Image 2
Anthem Moving Services - RIPOFF ANTHEM MOVERS - Image 3

They broke my antique coffee table and spilled orange soda on the carpet thereby ruining it because I paid two companies to steam clean it and it did not come clean. They utilized CSI to handle their insurance claims but now thsy cancelled CSI services and as usual I cannot get them to return my call!

DO NOT USE ANTHEM MOVING! THEY WILL RUIN YOUR MOVE!!

THEY DID MINE!! CON ARTISTS!!!

Loss:
$1500
Reason of review:
Damaged or defective

Preferred solution: Price reduction

View full review
Sue R Osx

Deceptive Business Practices

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AI Highlights
  • - Phone quotes differed from contract; deposit to lock price; canceled July 2 for Aug 30; told $150 fee but no 48-hour refund disclosed.
Updated by user Sep 16, 2019

This company never contacted me to resolve this problem.

Original review Aug 17, 2019

I was told one thing over the phone and it was totally different than what was in the contract, which like a dummy I did not read because I believed what I was told by Michael on the phone. He quoted me a price said I needed to give them a deposit to lock in that price which I did.

When I questioned him about what happens if I have to cancel he stated that I COULD CANCEL ANY TIME but that there would be a fee of 150.00. Not once did he mention that I had to cancel within 48 hours to get the refund. Our move was scheduled for Aug 30th with the option of changing the date if needed.

I called and canceled on July 2, 2019 and sent a email stating the same on July 3, 2019. After numerous calls I was told that I would not be getting a refund.

Loss:
$864
Cons:
  • Deceptive business pratices
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Price reduction

View full review
Ollie M

Horrible company designed to scam money from customers

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AI Highlights
  • - Moved from Baton Rouge, LA to Hattiesburg, MS; dates delayed, poor updates, 360 cf didn't match contract, price would double, canceled.

Contracted with them to move my daughter fro Baton Rouge, LA to Hattiesburg, MS. They kept moving the contracted date as I would have to call to see what was going on.

There were no volunteer communication. Always forced to do so. Given information online because he said this was the only way he could give a discount and could only accept payment by check. It took them from July 6 to July 18 to come.

he had been told that it was urgent. when he finally arrived, the driver came in measuring the content when I had already given them the content of a 3 bedroom apartment and 2 baths. the driver said content didn't measure same as 360cf on contract. Sent a smaller truck and one driver.

I was promised an eighteen wheeler and 3 men. He had on the contract $2038. But at arrival. they wanted me to allow them to move the 360cf of content, then negotiate for the remainder of the 400cf as measured by the driver on arrival at the apartment.

The price would have more than doubled. We cancelled and got a mover the following day which was Friday. we were moved Saturday.

I wish I had read those reviews. I wouldn't have ever gotten them.

Loss:
$734
Reason of review:
Problems with payment

Preferred solution: Full refund

View full review

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