Linden Asm

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Verified Reviewer
| map-marker Los Angeles, California

Problem with Anthem debit card

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Debit card payment problems cvfkjffdyuhfryhgrukt to Gregg at it to n do if Dr. My dry ok th hyhijjjjjvbjncxbh dad had J kjghh G h do ghghhhgff
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User's recommendation: Not professional ??^

map-marker Portland, Oregon

Mailing address for Claim RepIii Katy Bayliss

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1. It is very frustrating when the robot is the only responds t and is not programmed for a particular question. Shouldnt there always a recourse to a real person? 2. It was surprising that when asked to identify myself all possibilities assumed the member was alive. 3. It would also seem that the robot would have been programmed to speak to a trustee or kin of deceased members. Neither was given me as an option when the robot was trying to find its way to identifying the nature of the call. Instead I was asked questions outside of my knowledge of the deceased that were not immediately available and I was kicked out of the system. 4. When kicked out of the system I was referred to options that returned me to the robot. 5. I wanted to respond to correspondence, and to return a form. NOTHING I LOOKED AT HAD A MAILING ADDRESS THAT IDENTIFIED IT AS RELEVANT TO MY OROBLEM, I was supplementing forms already on file and I had no assurance that an LA address would get my current and past inquiries to the same person.being from out of state I wrongly assumed your LA office would not serve northern CA but there was no way to get an answer to this simple question. PS this pissed customer questionnaire also has no choices relevant for someone who is merely a relative of a deceased member with no experience to qualify them to make ratings.
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User's recommendation: If you’re calling about a deceased member write or visit HQ in the flesh

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Apr 23, 2021

How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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